o Lead, inspire, and motivate the Food and Beverage team to consistently deliverexcellence offerings.o Oversee daily dining operations, including staff scheduling and upholdingexceptional service standards.o Ensure the seamless flow of dining services, maintaining efficiency and guestsatisfaction.o Address guest inquiries and concerns with grace and dedication to exceptionalservice.o Foster a harmonious partnership with our culinary team to ensure prompt andquality food service.o Uphold rigorous standards of cleanliness, hygiene, and presentation.o Efficiently manage inventory, budgets, and financial aspects of the Food andBeverage department. Drive a ‘customer experience’ culture and ensure thehighest levels of guest service and interactions are maintained.o Train, develop and mentor team members both operationally and culturally.o Lead / participate / role-model safety, company values, and company policies &procedures through effective communication and coordination.o Develop and implement strategies to maximize revenue and profitability for allfood and beverage outlets.o Ensure the highest standards of food quality, presentation, and service aremaintained.o Planning and managing events, meetings, conferences and weddings.o Oversee menu planning, pricing, and promotional activities to drive customersatisfaction and increase sales.o Manage inventory levels and control costs by monitoring expenses andimplementing cost-saving measures.

o To assist in operating and efficiently running the food and beverage departments & to provide efficient quality food and beverage service by maintaining hotel’s standards.o Working closely with F&B manager and managing shifts in rotation basis.o Manage F&B operation in absence of F&B manager.o Handling daily F&B operation as in charge of the department (Restaurant, Bar, IRD, conferences).o Plan and handling banquet.o Meet sales meeting with departments head.o Contact with suppliers and focusing on costs.o Co-create menu with ensuring beverage cost.o Creating promotion and establish in the market.o Ensure the quality of product and service.o Guest handling with resolving guest complaint.o Menu engineering, pricing of the beverages.o Recruit, hire and overseeing the staff training.o Applying strategy to increase revenue by keeping mind the labour and operating cost.o Monitoring P&L and implementing strategy to get maximum profitability of the department.o Monitoring staff performance reviews.o Requisition, stock taking and inventory.o Staff roaster, payroll processing.o Coordinate of cleaning and maintenance of the restaurant, bar and all the food & beverage outlets.

o Recruit, hire and oversee training of staff o Roster front and back of house staff to a rotating fortnightly roster o Co-create a menu with the kitchen that is appropriate for the demographics of the location and price items based on a cost analysis o Plan and organise functions o Estimate and budget food and beverage consumption on a quarterly basis o Resolve customer complaints about food quality or service o Devise and monitor the inventory system o Meet with sales representatives to order supplies for front of house and beverages o Arrange for maintenance and repair of equipment and other services as required o Prepare end of day report by balancing total receipts against total sales o Open and close restaurant on rostered days o Promote and market the establishment to local businesses, residents and tourists o Be responsible for service during operational hours, including taking reservations, orders, bill preparation, etc

o Recruit, hire and train staff.o Fortnightly Roster for the staffs. o Menu design by liaising with the kitchen on a cost analysis.o To develop and/or update restaurant specific training manual for the purpose of maintaining standards service, procedures, and product knowledge.o Create and implement a training plan each month to improve service standards of staff and improve product knowledge. o To follow up attendance to regular training sessionso Prepare budget for food & beverages on monthly or quarterly basis.o Ensure quality service delivered by every staffs.o Contact with suppliers and monitor requisition.o Ensure maintenance and service required for the equipment.o Prepare sales report and handling cash.

Assist Postgraduate students with academic assistance:• Assist in formatting assessment• Help with APA referencing• Navigating Blackboard• Login issues (Emails, office 365)• Tips for Excel, Word, PowerPoint• Adapting to online study life

o Order taking and maximizing sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.o Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.o Maintain hygienic food service techniques during service.o Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.o Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.o Ensuring a consistent high level of guest service deliver to the guest.o Closing check with restaurant closing duties and preparing daily report.o Log and inform your manager of any system problems.o Coordinate with kitchen and guest to ensure the high service level.o Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.o Assisting in training new team members when required.

Provide for the welcoming, orientation and social engagement of new students.Provide for and promote student extra-curricular activities and social events.Promote the multicultural student body by creating and supporting opportunities to celebrate and showcase the diverse cultures of BMIHMS.Helping students to build harmonious relationships within the university.Building a sense of community among students through social events and activities.Liaise with teachers and students.Offering support services such as academic assistants, counselling, mentorship programs.

Welcome new and prospective students to campus and promote library services, spaces and resources. Work with Library Communications and Undergraduate/Graduate Services to promote library services, spaces and resources.Meet with students to inform and promote library services, spaces and resources.Assist students with Academic citations & structures.Help promote library resources, such as, collections, books, databases, tutorials.Assist with academics such as research support services, borrowing services, scholarly communication services and more.

Live Training in Fine Dining Restaurant Service to guest, Taking Orders, MICROS Handler,

o Preparing drink according to specific recipes.o Prepare alcohol or non-alcohol beverages for bar and restaurant patronso Issue, open and serve wine, champagne.o Interact with customers, take orders and serve snacks and drinkso Assess customers’ needs and preferences and make recommendationso Mix ingredients to prepare cocktailso Plan and present bar menuo Check customers’ identification and confirm it meets legal drinking ageo Restock and replenish bar inventory and supplieso Stay guest focused and nurture an excellent guest experienceo Setup bars maintain cleanliness.o Comply with all food and beverage regulationso Process all payment method, closing checks with complete closing duties of bar.

o Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests o Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately o Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained o Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner o Ensure the restaurant areas are clean and well always presented and assist with cleaning and housekeeping duties as requiredo Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures o Prepare all back of house service points about expected numbers for breakfast, lunch, or dinner requirements as necessary o Assist in the set up and preparation, and provide service duties for functions as required o Inventory beverages & Maintain alcohol stock with requisitions.o Closing check with bar closing duties.

 Assist in creating a warm and welcoming environment for our guests Ensure that guests are seated and provided with menus promptly Ensure that all guests’ requests and queries are responded to promptly and effectively and anexceptional service is delivered to guests at all times Familiarise with the menu and as much information about the food and beverage offeringavailable in order to answer any questions guests may have Take food and beverage orders and ensure that orders are communicated to the kitchen and barpromptly and accurately Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectationsensuring an exceptional level of service is maintained at all times Set up, clear and promptly service tables after use to ensure that guests can be seated in a timelymanner Ensure the restaurant areas are clean and well presented at all times and assist with cleaning andhousekeeping duties as required Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all timesand ensure that any guest complaints and comments are reported to management Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures Prepare all back of house service points with regard to expected numbers for breakfast, lunch ordinner requirements as necessary Assist in the set up and preparation, and provide service duties for functions as required Ensure that all front of house and guest areas are well maintained at all times Any other duties as directed by the Restaurant & Bar Manager or other member of the managementteam