Deb Franklin-Mcguire, Emba Email & Phone Number

Rochester, Ny, Us

New York, Ny, Us

Chicago, Il, Us

Winston-Salem, Nc, Us

I don’t insure things. I protect people’s hopes, dreams, and livelihood while ensuring their peace of mind. ══ PRINCIPLES ══ It’s truly an honor to be a part of a specialty personal lines insurance company and one of the largest automobile insurers in the United States providing personal and commercial automobile insurance, homeowners and renters insurance, recreational vehicle and motorcycle insurance, supplemental health insurance and so much more. Our patrons always come first. We strive to deliver the products and service that best respond to their needs by building trust and fostering lasting relationships. These ethics are the core of who we are and an essential part of our values. I construct realistic applicable solutions. I develop communications while fostering and nurturing relationships to ensure a cooperative team is there to be at its best. It shouldn’t be hard to choose the coverages that are best for you. You’ll only get straight talk from us because in today’s “switch and save” insurance marketplace, we believe you should switch and stay with an insurer that’s in it for the long haul. We want to keep you and your family safe (and saving) on the road, and at home. Ask about auto, home, life insurance, or others and get ready for a different, more personalized experience. We’ll happily explain about all of your coverage options and explore any and all discounts to help you save. ══ SPECIALTIES ══ Insurance Sales Leader | Property and Casualty Insurance | Flood Insurance | Health and Life Insurance | Farm Insurance | Property and Casualty Insurance Leader | Flood Insurance Sales & Product | Marketing | New Business Development | Commercial Insurance | Sales | Liability | Business Strategy | Customer Experience | National Accounts | Umbrella Insurance | Training | Broker | Management | Customer Service Leadership | Territory Development |Territory Management

I unite business and customer service to enhance value and relationships through proactive strategies and tactics.══ PROGRESS ══It was an honor to have the opportunity to be responsible for the profitable management of the National Account and Flood Programs at Universal North America. I synchronized efforts to maximize revenue/sales and earnings growth for the company including identification of opportunities in the marketplace which required frequent evaluation and reporting on results and making recommendations to expand the company programs as well as insurance distributors.I created and maintained a multistate network of national business partners operating call centers selling UNA homeowner & flood products, streamlining business procedures and efficiencies by working with operational departments and vendors. I participated in ongoing education and attendance to various meetings including FEMA, NFIP, FloodSmart and other industry sessions to stay abreast of the latest developments, key issues, and opportunities regarding various lines of insurance. Meeting with senior management to identify opportunities and develop strategic plans for increasing sales and profits, I’d then provide sales tools & product training for call center supervisors, agents & UNA sales team. Maximizing performance of business partners and UNA sales team through application of business analytics, I’d monitor and analyze metrics for sales growth, profit-ability, retention and allocation of capacity.══ SPECIALTIES ══Insurance Sales Leader | Property and Casualty Insurance | Flood Insurance | Health and Life Insurance | Farm Insurance | Property and Casualty Insurance Leader | Flood Insurance Sales & Product | Marketing | New Business Development | Commercial Insurance | Sales | Liability | Business Strategy | Customer Experience | National Accounts | Umbrella Insurance | Training | Broker | Management | Customer Service Leadership | Territory Development |Territory Management

Responsible for managing business partnerships with National Accounts throughout the Country. This includes insurance distributors and subsidiaries of notable Fortune 500 Companies such as Bank of America, Wells Fargo, MetLife, Willis, KBSuccessfully managed relationships and improved production results by over 60% over the last two yearsCreated, implemented and hosted several webinars pertaining to property and casualty coverages, products and sales techniques for over 400 agencies.Championed and participated in several key initiatives including enhancing our customer experience culture, sales training and product development.

Northbrook, Il, Us

Owned and operated an all lines agency in Sarasota FL. Agency held multiple appointments with multiple companies. Consistently exceeded production quotas by 30-50%. Agency started “scratch”. Installed point of sale processes with my agency staff to drive growth and retention in every line of insurance. Retention of book of business was 89%.Provided training to all agency staff to insure compliance to process requirements. Ongoing education and feedback was the cornerstone of my agency, which in turned allowed me to realize extraordinary results

Bloomington, Illinois, Us

Claims Representative. Investigated, evaluated, negotiated and settled claims involving buildings, vehicles, personal belongings and injuries. I fully explored all issues surrounding losses and made determination as to whether payment should be made based on the company’s contract. Worked on special assignment in Duluth, GA in 2000 for 8 weeks handling non-OEM class action claims.

Education record

Master Of Business Administration (Mba)

Artificial Intelligence: Implications For Business Strategy Program