Deb Johnson Email & Phone Number

Scottsdale, Arizona

Directed Learning & Development function of corporate staff for on-line university with over 1,500 team members and faculty. Led team of training and quality assurance professionals in delivering learning and performance programs aligned with organizational strategic goals.* Successfully led and developed team of 10 Training Specialists, Quality Assurance Specialists and Skills Optimization Coaches.* Provided careful oversight of numerous critical organization-wide communication and change management training efforts. This included: Velocify (lead management system), Courseroom (on-line student classroom), The Commons (on-line resource and networking center) and Rallycap (on-line presentation system).* Positively impacted leadership practices and skills through the facilitation of learning and performance programs to top leadership. This included: Crucial Conversations, DiSC Workplace Culture, Partners in Leadership Accountability Training, Franklin Covey- 7 Habits of Highly Effective People, Clifton StrengthFinder 2.-0, Generational Differences and Emotional Intelligence training.* Restructured and revamped corporate-wide career progression program based on comprehensive learning needs analysis. Improvements included: "Career Enrichment" program simplified for ease in tracking and sign up, programs all aligned with NCU Mission, Vision, Values and strategic goals, aligned participants with leaders to determine courses that would be move beneficial, course content is facilitated by both SME and training specialists and all presentations and materials were updated using Prezi and focused on experiential learning.

Nation-Wide

Partnered with Skillpath clients across the United States including Fortune 500 corporations, small businesses, government agencies and not-for-profit organizations. Delivered customized and engaging training and development solutions.* Responsible for the training delivery and facilitation of Skillpath top-tier Fortune-level clients in key organizational performance areas. *Clients included: Apple, Charles Schwab, Coca-Cola, Housing and Urban Development (HUD), TekSystems, and more.* Consulted with key account leaders on training and performance-improvement tools and training methods to ensure ROI, knowledge transfer and linkage of goals to training content.* Received average trainer evaluation score of 4.8 out of 5.0

Scottsdale, Arizona

Directed Human Resources Development functions for an international golf management company with over 9,000 employees at 180 locations. Lead comprehensive and strategic assessment, planning, design, development, implementation and evaluation of programs.*Collaborated with top level leadership, management and employees in conducting the annual training needs analysis to ensure alignment with company culture, mission and key results. Presented recommendations, effectively communicated ROI and influenced leadership to support training and development solutions.* Facilitated and managed top leadership learning and performance programs including: Partners in Leadership- Accountability Training, Franklin Covey- 7 Habits of Highly Effective People training, Center for Creative Leadership- 360 Degree Assessment process, HR Training for Leadership and Prevention of Harassment training.* Collaborated with top leadership at international properties to create culturally specific programs. Facilitated programs in UAE, Australia, Mexico, Fiji and Puerto Rico.* Led the development of Strategic Leadership Initiative eLearning programs for both leadership and line staff. ELearning programs were researched and designed in-house for line staff and management; top leadership programs were provided through our contract with Harvard ManageMentor and Skillsoft.* Spearheaded the design and development of learning and development programs that support organizational development. Programs re-designed annually to reflect "best practices" in the training industry and to meet corporate strategic goals. Recognized by the PGA for "excellence" in golf course service training and for "state of the industry" multi-media training programs.* Oversaw the corporate wide leadership succession plan, "LEAD- Leadership, Education, Assessment and Development." Ensured on-going pipeline of management candidates.

Phoenix, Arizona Area

Designed, facilitated, scheduled and oversaw all training programs for Oxford Life Insurance Company including: Leadership Development,Team Building, Conflict Resolution, Project Management, Customer Service, Decision Making and Problem Resolution.* Conducted coporate-wide training needs analysis.* Created and implemented rewards, recognition and incentive programs.

Ma, Human Resource Development

Bs, Human Development/Social Services