In my present job, I drive optimal business performance by directing allfunctions of deposit operations for bank, encompassing wire transfers, ACH,ATM balancing, remote deposit capture, correspondent and Fed balancing,debit/ATM input and maintenance, debit card and ACH error resolution,levies, garnishments, liens, CTR/SAR reporting, hiring and interviewing ofstaff, fraud prevention, and internet banking for clients. I mitigatefinancial risks by leading all BSA/AML monitoring and compliance efforts. Isafeguard integrity of all transactions and processes by maintainingmeticulous compliance with ACH regulations.Some of my proudest achievements in my present job include: Cultivated culture of continuous learning and career advancement byheading hiring, training, and performance evaluation processes forhigh-performing teams. Streamlined work processes by providing assistance during audits ofoperations department and adhering to regulatory standards. Improved operational proficiency by executing precise wire transfers,managing debit card disputes, and reconciling daily statementsaccurately. Achieved customer satisfaction and retention by overseeing Call Centeroperations and ensuring exceptional service delivery and resolution ofcustomer inquiries and concerns. Optimized work processes by driving continuous improvement initiativesas well as participating in testing, training, and rollout of coreupdates and new products. Minimized financial risks by maintaining rigorous processes forlevies, garnishments, and lien processing. Contributed to operational excellence by ensuring flawless executionof ATM balancing, adjustments, and remote deposit capture.

During this tenure, I optimized banking processes by supervising all aspectsof retail banking and teller operations along with guaranteeing efficientoverdraft handling, remote deposit capture, and currency management. I builthigh-performing team environment by administering recruitment, training, andperformance evaluations for staff. I provided businesses with efficient cashmanagement solutions to improve their financial operations and liquidity.Some of my key contributions during this role included: Protected bank's assets and reputation and assets by executing comprehensiveBSA/AML monitoring and compliance measures, including SAR and CTRreporting, resulting in adherence to regulatory standards. Decreased potential fraud and financial losses by performing riskassessments for ACH and wire transactions and guaranteeing integrityand security of financial processes. Augmented trust with stakeholders by facilitating audit assistance foroperations department in compliance with internal controls andregulatory requirements. Propelled customer engagement and loyalty through gift and travel cardprogram implementation. Provided insights and recommendations for decision-making processes byparticipating as member of ALCO Committee.

During this job, I ensured seamless transaction processing by directing allelectronic funds operations of the bank, including wire transfers, ACH, ATMbalancing, and remote deposit capture. I decreased customer disruptions bysteering debit/ATM input and maintenance, debit card, and ACH errorresolution. I reduced operational disruptions and financial losses byconducting risk assessments of all electronic functions and disasterrecovery procedures.My key accomplishments included: Strengthened the bank's regulatory compliance framework by employingrobust BSA/AML monitoring and compliance measures, including SAR andCTR reporting. Promoted business growth and innovation by leading implementation andtesting of new business internet products. Increased transparency and accountability in operational processes byoffering audit assistance to operations department. Augmented transactional efficiency and reliability, enhancing bank'sreputation for quality service delivery by managing incoming andoutgoing ACH processing through Fedline advantage.Additional Experience as Banking Center Supervisor, The National Bank &Trust Company (NB&T), Sycamore, IL; Assistant Branch Manager, KanelandCommunity Bank (now American Bank and Trust), Elburn, IL; Assistant BankingCenter Manager, Bank One, First Chicago/NBD (now JP Morgan Chase), Batavia,IL