Deb Whitehead Email & Phone Number

Irving, Texas

Post production support for Workday customers. Primary focus is Benefits module. Point of contact and escalation for Application Management Services high support customers. Mentor for benefit team members located in Texas and Arizona.

Irving, Texas

Workday product support for HCM and Benefits & Compensation.Certified in Workday HCM and Workday Benefits.

Support of HR systems including PeopleSoft 9.1, Silk Road Technology Red Carpet and Aquire OrgPublisher. Management of HR Operations staff. Responsible for upgrades and enhancements to HR systems, including implementation of new modules. PeopleSoft modules include Core HR, Base Benefits, Benefits Administration, Payroll Interface, ePerformance and eCompensation.

Support of HR PeopleSoft 9.0. Responsible for control table maintenance and system enhancements, including upgrades and implementation of new modules.

HRMS Peoplesoft support

Application specialist for HRMS Peoplesoft 8.9 including Base HR, Benefits, Security Administration and Reporting.

Dallas/Fort Worth Area

Coordinated travel arrangements and internal meetings. Maintained expense reports, time sheets and labor allocation reports. Processed paperwork, scheduled orientation and set up work space for new hires. Worked closely with Facilities Group on employee work space requirements, office machine maintenance and general office supplies. Provided customer support as backup Security Liaison and input of customer Table Maintenance updates.

Made all customer and internal Software Education enrollments, assigned classrooms, coordinated all travel arrangements and set up contracts with local hotels. Maintained course and instructor materials and reference manuals. Greeted and directed students to assigned class. Provided general office support.