Receptionist – The Brain Charity – August 2021 – Present Working within a busy charity as the first point of contact. My key duties include: • Greeting clients• Booking appointments • Call handling • Liaising with other departments• Handling all in coming and out going post • Managing stationary orders • Supporting at charity events

Working within busy local charity shop as a customer service assistant. My key duties include:• Serving customers, till operation and cash handling• Sorting and merchandising stock• Keeping the shop floor clean and presentable • Dealing with customer queries and complaints• Displaying products.• Helping with special promotions.

Working within a busy local authority IT department, responding to a wide range of IT issues. Main duties included:• Installing new or refurbished equipment• Working in a busy I.T. help desk dealing with calls from all council department• Problem solving • Resetting passwords• Creating emails on mobiles in order for staff to work remotely