Debbie Walz Email & Phone Number

Andover, Massachusetts, United States

Burlington, Massachusetts, United States

• Provide administrative support to Marketing & Sales VP’s including calendar management, travel, and expenses.
• Assist with planning and coordination for team meetings, all-hands, summits, and QBRs.
• Customer Briefing Center Coordinator; Key onsite contact for briefing management and scheduling. Schedule and manage all preparation and prep calls, conference room preparation, printed material, digital asset.
• Tradeshow & Event Planning; Create and track all PO’s related to events; Manage room blocks, staffing lists & contact lists; compose and send registration & travel communications to staff; Organize and plan onsite.
• Manage department finances, including cost tracking, review and processing of invoices, and financial planning.
• Create & track all marketing & sales PO's while working closely with contracts team to make sure SOWs are accurate, align with company policy & fully executed.

Greater Boston Area

• (Acoustic is a divestiture of IBM)
• Administered aid in IBM divestiture by setting up new purchasing procedures, coordinated logistics for office relocation, tracked all headcount requests, approvals and open requisitions.
• Maintained employee census and recruitment tracking of 1,000 employees for senior leadership executives.
• Completed monthly operational reports including attrition, forecast and location data.
• Set up and trained employees on Coupa purchasing software.
• Purchasing Rep for services exceeding $1Mil dollars including H.R. (recruiting agencies, benefit vendors), Marketing (ad agencies, services), Software vendors, Real Estate vendors, contractors and consultants.

Littleton, MA

• Reconciled monthly employee headcount consisting of 2800 employees from Cognos Human Resources Information Warehouse (HRIW report) using Excel and PowerPoint charts.
• Forecasted budget to backfill or request new hires for commerce development organization, maintained under 1% margin of error.
• Analyzed data of up to 2800 employees to produce annual and monthly reports of headcount forecast, attrition, recruitment tracking and Ad hoc reporting for executive & management teams using compare software such as.
• Conducted budget tracking of employee headcount, open requisitions, year long learning education expenses, and employee site events through BOAH Database platform.
• Organized and ran executive level meetings including WW All Hands, Monthly Operating Reports and large briefings.
• Organized & facilitated Watson Commerce events, TED talks and local site activities.

Littleton, MA

• Implemented comprehensive administrative support and managed calendars for at least 12 executive staff members within Software Development, Human Resources and Sales teams.
• Onboarded new hires and conducted exit interviews, prepared expense reports, coordinated travel, developed monthly & quarterly reports and managed distribution lists during tenure in this position.
• Event Planning for over 25 IBM Sales, HR and Marketing events. Tasks included registration, coordination of staff and volunteers, interacting with outside vendors and on-site facilities staff, creation & tracking of.
• Assembled printing materials, answered questions and conducted tours for an average of 30 guests at a time as briefing specialist for Executive Briefing Center.

Bedford, Massachusetts, United States

• Provide administrative support to the VP of World Wide Support and department managers.
• Support Customer Response Center by contacting customers and updating the customer reference database.
• Created response letters to update customers on enhancement requests submitted through the Support website, responsible for sending out letters at the beginning of every month.
• Support Renewals Department by updating client ACSP information in Siebel database, track termination letters and send license verification letters to customers.
• Serve as the SOP Administrator. Responsibilities include maintaining master copies of all MRO Standard Operating Procedure documents and making sure SOP's are up to date and have all the appropriate signatures.

Collaborated with 55 staff members to implement recruiting, employee relations and processing of new hires, 40% were on visas.Liaised with lawyers and management to process H1B visas and process immigration paperwork.Administered and researched company group benefit programs and 401k plans.Created and maintained all employee files into a central database.

Screened 75-100 applicants at recruiting events for 21 branch offices, capturing 25% as future applicants.Constructed weekly and monthly budget reports, accruals and performed general administrative tasks.Produced direct mail pieces, job postings and flyers to be sent to potential job candidates, 12,000 mailings per month.

Bachelors, Science, Criminal Justice

Education record

Activities and Societies: HR Training Seminars: I9 & Employment Laws Seminar Legal Issues in the WorkplaceIntro to HR Functions.