Debbie Edwards Email & Phone Number

Encino

Developed and implemented client care and quality assurance procedures.Interacted with and helped to manage expectations for over 10,000 clients. Addressed high volume of incoming/outgoing calls. Resolved client complaints in friendly and tactful manner. Ensured customer service quality, efficiency, and accuracy.Developed telephone communication materials as well a client satisfaction surveys. I secured hundreds of client testimonials on Trustlink, BBB and Yelp.Acted as one of the company's point of contacts for the BBB and other consumer agencies.

Encino

taxman is an "info-tainment" style educational cable television show.

Encino

I work directly with Tax Resolution Services founder and CEO Michael Rozbruch to give him a strong presence in the media as the expert in his field. He has done hundreds of interviews on national radio, TV, newspapers, as well as high-profile speaking engagements that enhance the visibility of the company and it's services. In addition to developing creative publicity story lines and pitch strategies, I maintain strong media contacts and work closely with web marketing partners to integrate traditional and online channels.​

Developed marketing material for new publications. Directed media/booksigning campaigns for over 25 authors.

Van Nuys

Developed/implemented targeted marketing plan/materials .Coordinated educational seminars for public and professional community. Successfully targeted new referral sources. Conceived/produced cable radio talk call-in show, "Holiday Blues". Set up radio hotline connecting community with mental health and referral sources. Organized P.A.L.M (Problems of Alcohol in Labor & Management). Acted as Chairperson one year and Co-Chair for one year. Represented hospitals at Chamber of Commerce meetings as well as at trade shows and conventions.