• Interview subject matter experts and analyze and synthesize evidence-based medical literature to write patient education content in plain language • Perform quality assurance of content migrated to Adobe Experience Manager

• Wrote and edited user interface copy for a diabetes health app• Wrote and edited help files for clarity, conciseness, consistency, and adherence to style guidelines• Conferred with product and development teams to understand health app functionality and verify accuracy of copy

• Lead digital content specialist for the National Reputation Program; helped shape content strategy for optimal website experience for healthcare professionals• Wrote and edited website copy, including medical research summaries, podcast content, and health articles• Wrote and edited YouTube video descriptions for medical education videos; developed a training guide on how to write the video descriptions • Participated in UX weekly team meetings; provided input on UX design ideas and wrote UX copy as requested• Helped launch a new Twitter channel for healthcare providers; coordinated social media planning including writing and editing social copy, adding content to editorial calendar and to Sprout

• Edited patient education content on health topics such as diseases, surgeries, tests, wellness, and behavioral health• Incorporated clinical feedback from subject matter experts

• Wrote and edited digital content for the Center for Children's Surgery, including program content, patient education content, social media, and content for healthcare professionals• Collaborated with marketing strategy and clinical teams to develop digital content that aligned with marketing strategy goals• Edited medical research study summaries written for healthcare professionals• Edited video scripts used to educate consumers about programs and treatment options

• Wrote and edited structured patient education content in a custom XML-based CMS; added metadata such as synonyms and ICD-10 codes and imported graphics• Special projects: provided feedback on employee wellness communications; led a survey project that involved gathering feedback on the usability of health education documents

• University of Denver, Morgridge College of Education: Web editing and content strategy work (morgridge.du.edu/)• Friends of Chamber Music: Web editing and content strategy work (friendsofchambermusic.com)• Alliance Aerospace Engineering: Web editing and content strategy work (alliance-aerospace.com/)• JCM Engineering: Web editing (jcmcorp.com/)

• Edited training materials in web-based, PowerPoint, and Word format for corporate clients using various style guides; documented and reported editorial review findings• Edited requests for proposals (RFPs) within tight deadlines; coached offshore writers; provided feedback and tips on how to follow corporate writing standards for RFPs

• Managed requests from multiple departments for the development and revision of member communication materials• Taught chronic disease self-management classes to plan members and provided phone coaching to assist with smoking cessation

• Patient education team lead; assigned and tracked publication of patient education documents; wrote and reviewed content and helped train new staff members• Copyedited referential medical information for clarity, consistency, grammar, and adherence to company writing style guidelines• Edited online news stories that summarized medical research studies

• Coordinated Spanish translation process for patient education documents: reviewed translations, facilitated weekly progress meetings, and trained new translators; created procedure guides on how to translate structured content within the CMS• Wrote patient education; researched and analyzed medical literature as source material

• Worked closely with patients to manage diabetes; educated patients on self-management care and facilitated and conducted diabetes courses to members of the community• Collaborated with the clinic’s healthcare team to ensure patients were receiving comprehensive care• Developed a database to track and report program evaluation data that showed positive outcomes