Deb Kemp Email & Phone Number

Remote

Monitored usage and identified opportunities to increase engagement, leading to the development of new features and improvements to existing ones.Led requirements gathering sessions needed for site configuration (using worksheet), resulting in improved project scoping and requirements definition.Conducted client health meetings to assess customer.

Remote

Harrisburg, Pennsylvania Area

Develop relationships and create a superior customer experience to traditional and digital media clientsEnsure each client’s needs are attended to from sales through strategy and beyond by managing expectations, clear and regular communication, and intuitively predicting future needsIn partnership with digital and traditional media teams, prepare media.

Promoted to Marketing Director in 2018 and currently serving as the primary point of contact for marketing strategy and tactics for all clients from single projects to fully integrated marketing strategies in digital and traditional channels supporting client objectivesManage SEM, PPC, and other digital marketing campaignsManage social media accounts for.

Annville, PA

Transitioned to Triple Strength during the merger with Tin Cans Marketing.Ensured a smooth transition for clients of both organizations.

Palmyra, PA

• Responsible for the design and implementation of production processes and controls which contributed to 40% company growth
• Lead cross-functional project teams through web development, mobile app development, digital marketing, social media management, and marketing collateral projects
• Responsible for retention, growth and management of key accounts through exceptional client service – it’s all about the woo!
• Contribute to the creative process for the development of proposals and design work
• Created time and materials estimates based on previous work
• Collaborate with clients to develop strategic marketing solutions to meet client marketing and sales performance objectives

• Developed training for all levels of ability for customers
• Developed training for new demonstrators, served as mentor and coach to assist other team members achieve their goals
• Maintained Typepad blog and later converted to Wordpress to showcase classes, events and design work
• Sales and recruiting efforts earned multiple incentive trips
• Achieved top sales and recruiting awards
• Provided training at local team events and national conferences

Hershey, PA

• As the gatekeeper for busy executives – including two Vice Presidents – ensured the overall success of the department
• Developed and implemented a training program for a new software system and became Key Knowledge Contact for the system
• Developed and maintained department databases
• Organized three-day Global Researchers Conference and Team Building Event
• Selected and arranged vendors as Coordinator of quarterly Supplier Day Event
• Helped manage the development of Chocolate World product surveys and ensured collection of accurate survey data with Qualtrics survey management

Harrisburg, Pennsylvania Area

• Coordinated development and implementation of consumer surveys to determine buyer behavior and regional preferences
• Assisted with management, implementation, and analysis of quantitative research
• Statistical analyses including crosstabs and basic descriptive statistics
• Collected data from online surveys, one on one and intercept interviews
• Analyzed data and reported findings
• Collaborated in the creation of client reports and presentations

Bachelor Of Science (Bs), Business Administration, 4.0

Activities and Societies: Alpha Sigma Lambda Honor Society Dean's List SCPS HonorsAdult accelerated program with strategic self-designed.

Elementary Education