MCIO Brasil is a non-profit association, formed by more than 200 executives who work in the technology sector and whose purpose is to support and increase the representation of women in the technology market in Brazil and around the world.It supports women through transition groups, in entrepreneurship groups, academia and mentoring, internally and through partnerships.There is the MCIO of the future program which aims to mentor women who are already in positions close to the C-Level to… Show more MCIO Brasil is a non-profit association, formed by more than 200 executives who work in the technology sector and whose purpose is to support and increase the representation of women in the technology market in Brazil and around the world.It supports women through transition groups, in entrepreneurship groups, academia and mentoring, internally and through partnerships.There is the MCIO of the future program which aims to mentor women who are already in positions close to the C-Level to become future CIOs. Show less

Reporting directly to the CTO, being responsible for CINCO's systems areaHead of Technology responsible for the development team in front of BSS systems (billing, collection and collection, etc.), regulatory and legal systems, OSS systems (Mediation, interconnection, etc.), customer service channels.

• In charge of creating the systems development area with the MVP vision for the initial operation, encouraging the use of Open Source solutions;• Implementation of the “end to end” regulatory and telecommunications systems, without the need to contract market solutions, reducing costs by 66% in CAPEX and without adding OPEX;• Development of a billing system for generating customer accounts and billing control;• Implementation of the Customer Service System (CRM) - MVP… Show more • In charge of creating the systems development area with the MVP vision for the initial operation, encouraging the use of Open Source solutions;• Implementation of the “end to end” regulatory and telecommunications systems, without the need to contract market solutions, reducing costs by 66% in CAPEX and without adding OPEX;• Development of a billing system for generating customer accounts and billing control;• Implementation of the Customer Service System (CRM) - MVP vision;• Implementation of the system responsible for handling records from the network lelements and generation of Detraf;• Responsible, together with the team, for the introduction of technologies, being Open Source solutions that brought gains to processes, such as BigData projects using the Hadoop framework (Cloudera), responsible for the design and development of Data Ingestion, enrichment and extraction of data for telecommunications and controls, in an on premises and Cloud AWS environment;• Operators Project: Implementation of data management and interface with the Telecom operators through the Radius protocol to control the volume of data transferred. Information is stored in Big Data in the cloud .• Support and monitoring of the closure of operations at Cinco Telecom in December 2022, following a decision by the Safra Group Show less

Principal IT Consulting manager for services delivery on OSS and BSS, managing customer as Telefonica group and America Movel Group in South America. Supporting the business and Change Management areas.

Reporting to the general operations director for CALA and the Americas` VP (U.S based) Dedicated to manage teams of solution architecture, development, systems delivery, implementation and customer satisfaction for: America Movil, Telefonica and Nextel, also responsible for managing budgeting risk management, assuring the conduction of post-production projects and customer negotiation during operation;Telecommunications` program system implementation management of various fronts… Show more Reporting to the general operations director for CALA and the Americas` VP (U.S based) Dedicated to manage teams of solution architecture, development, systems delivery, implementation and customer satisfaction for: America Movil, Telefonica and Nextel, also responsible for managing budgeting risk management, assuring the conduction of post-production projects and customer negotiation during operation;Telecommunications` program system implementation management of various fronts, ranging from requirements analysis to implementation and systems` integration (BSS and OSS);Budget and scope management assuring that projects and necessary actions are implemented so as scope requirements, budget and deadlines are met. Show less

• Integration of different customer interconnection solutions into a single solution, ensuring synergy of parameterizations, information flows and standardization in information management for systems control. Result: Reduced capex/opex costs after standardizing rules and unifying systems;• In front of managing proof of concept (trial), managing customer expectations and supporting the commercial area in closing contracts;• Migration from legacy system to CSG product, creating a single… Show more • Integration of different customer interconnection solutions into a single solution, ensuring synergy of parameterizations, information flows and standardization in information management for systems control. Result: Reduced capex/opex costs after standardizing rules and unifying systems;• In front of managing proof of concept (trial), managing customer expectations and supporting the commercial area in closing contracts;• Migration from legacy system to CSG product, creating a single database to generate indexes and better support the Revenue Assurance area. Results: System architecture improvements and 17% revenue recovery after systems migration and business rules improvement;• Unification of customer mediation systems to a new version using blade servers. Result: Reduction of OPEX costs in the first year by approximately 40% and enabling horizontal growth; • Management of Roaming Solutions for large companies in Brazil, Chile and Panama;• Management of Mediation migration projects for clients such as America Móvel, Algar Telecom, and Movistar.International Projects• Management of system implementations in Venezuela and Nextel in Argentina;• Management support and monitoring for projects at Claro Chile;• Management of teams and customer support for System Implementations at Cable & Wireless in Panama , Ecuador and Dominican Republic. Show less