Deborah A. Email and Phone Number

Collaborated with vendors on outstanding account balances. Researched and posted accounts payable invoices.» Reconciled aged accounts payable transactions by working in conjunction with vendors.» Resolved all items over 120 days prior to transferring information from the accounts payable department.» Assisted with closing out old T & E prior to go-live Concur System

Inventory accountant in FSSC for Roche AffiliatesMaintained and reconciled ledger accounts. Cleared out ledger accounts as requested by affiliates. Utilized DIS for eightaffiliates to perform master data packages. Conducted month-end inventory PL8 packages for seven affiliates. Completedmonthly tasks and account reconciliations in Blackline.» Conducted inventory write-down devaluations for seven LATAM affiliates and post write-down entries.

Accounts Receivable Specialist in Financial Shared Services Center Indianapolis, IndianaOversaw monthly payments via check, EFT / ACH, manual wires, and Boletos for LATAM and NA affiliates. Completed multiplemonth-end tasks and account reconciliations for three affiliates. Onboarded RDCI and LATAM affiliates. Monitoreddepartment hit rates and cash with daily and monthly reports.» Created and implemented a way to capture metrics and KPIs for the accounts receivable department.» Developed presentations enabling management to analyze the department’s workload.» Cleared customer accounts and kept them current by collaborating with internal contacts daily.

Manage and correspond with global affiliates, domestic manufacturing sites to meet customer expectations for on-time product delivery via air/ocean shipmentsCorrespond with internal customers for product supply, expediting shipments and global buyer/planner for forecasting needs to meet customer expectations Work with Order Management team to resolve issues for customers (internal/external)Research and resolve customer complaints with issuance of debit/credit Monitor daily open order report for distribution hub

Responsible for managing files of annual accrual for advertising/co-op agreements for residential channel, approximately 1,300 customer programsEvaluate & analyze advertising/co-op rebates on quarterly and annual basis, effectively coordinating with Finance, Credit and A/P Coordinate with national builders to process quarterly rebate claimsClosely coordinate with Controller, VP of Sales, Regional Sales Managers and sales team to expedite payments/credits for commitments. Effectively communicate with customers internally and externally to resolve issues concerning commitments in advertising and co-

Ensured the accuracy of customer billings through customer order monitoringWorked with external / internal customers to locate the cause of the customer disputes Researched / Correspondence with customers in resolution to invoicing, shipping and other disputes, issued debits and credits accordingly Monitored bill blocks on sales orders/POs with follow-up to customer service to ensure timely and accurate release of the block

Led and developed A/R team members through coaching, training and mentoringSpearheaded the project to implement automatic cash application, achieving efficiencies in A/R procedures Managed all daily activities of A/R department, including cash application, customer discrepancy resolution and internal needs identificationAssisted Credit department in customer collections

Managed all billing functions for three companiesAssist Credit department in analyzing new customers, credit checking order, performing collections and resolving customer disputesAssist Accounts Payable department in validating vendor invoices, ensuring appropriate pricing and performing check runs

Managed all office functions and assisted customer service, accounting, tax and purchasing on a daily basis