Deborah Botha Email & Phone Number

Kirwan, Qld, Au

Townsville, Queensland, Australia

Assisting the Site Manager with administrative tasks and security escort duties.Facilitating the procurement of materials in collaboration with the Site Manager/Foreman and the office team.Ensuring effective communication and adherence to compliance requirements by the site team, working closely with the Site Manager/Foreman.Maintaining site facilities in an organised and tidy condition.Fulfilling errands as instructed by the Site Manager.Knowledgeable on construction.

Chillagoe, Queensland, Australia

Townsville, Queensland, Australia

• Administration duties, including filing, answering phone calls, responding to emails, preparing documents, accounts, purchasing of supplies, and preparation and design of promotions materials• Managing the company website and facebook sites• Preparation of proposals, quotes and invoices• Set up new company office, leases and purchasing of office furniture and supplies• Customer relations – orders, invoices, sales and delivery• Assists in the factory with assembly, painting, sanding and preparation of finished items • Customer service and sales at local pop-up stores and markets

Townsville, Queensland, Australia

• Providing excellent customer relations and service within the restaurant and café• Take meal orders and operate the different registers• Clean food preparation, service and restaurant areas• Delivery of meals and drinks • RSA & Food Handlers Cert – Current

Cape Town, Western Cape, South Africa

• Diary management of day to day appointments • Clerical duties, including filing, answering phone calls, responding to emails and preparing documents• Budgeting and account keeping • Preparation of proposals, quotes and invoices • Managed budgets and financials• Liaised with clients, subcontractors and suppliers

Umhlanga - South Africa

Grace Aid is a nonprofit organization set up to impact and aid the unemployed and impoverished South African National people in the Durban area in South Africa. The focus is around Training and Development and aimed at equipping needy adults with skills to develop their potential resulting in tangible economic and personal life improvements. As one of 4 Team Leaders, I was responsible with preparation and presentation of the Training programs. Over a period 18 months I led 2 groups of 30 adults in a comprehensive 18-week Training program, which offered skills development including English, Life skills, Job readiness, interviews and CVs. Introduction to Business Skills, personal finance and Office Administration. After graduation I then organized on-site Training opportunities for 3 of the graduates and this resulted in each of them being offered long term employment.

Brisbane, Australia

• Arrange travel, domestic & international flights and accommodation for all CBI CJV and subcontractors including Business, Mobilization, Demob and Rotational travel. • Responsible for the travel teams in Brisbane – Port Moresby and Site - 12 staff• Attend meetings with client travel team, security and senior management in regards to travel team functions, responsibilities and duties • Produce Weekly and Monthly reports – Charters No Shows – On site reports• Train and mentor Travel team administrators• Reconcile monthly accounts for Amex International & domestic flights bookings• Work closely with Sub contractors and vendors – Kick off meetings • Ensure that all policies are followed within the Project guidelines. • Write processes and procedures for the travel department, in conjunction with the security and safety team. • Provide services for day to day travel operations, including bookings and tickets. • Provide after hours and emergency assistance for travel issues, including delays, flight disrupts and compassionate travel• Ensure that all Travel Documents are processed and completed as Company policies•

Brisbane, Australia

Travel • Coordinating and booking Business, Mobilization and R& R travel for local and expats. International and Domestic flights, accommodation and security transfers. • Travel booked from Brisbane office for all Perth, Singapore, Brisbane and Port Moresby offices• Producing and Issuing all relevant travel itineraries and documents.• Booking medical appointments • Liaise with Port Moresby airlines and security transfers• Responsible for producing accurate weekly travel and medical reports, for all travelers in and out of country. • Reconciliation of Travel expenses and cancellations Human Resources• Creating new employee profiles into HR program ( CBI People-Soft ) • Updating staff information in accordance with company PAR. • Tracking Mobilization and R&R travel in HR program.• Producing weekly & monthly reports on Travel, leave and training. • Supervise and delegating duties to the company receptionist and junior trainee

Brisbane

• Administration support to company managers, producing documents, spreadsheets and training manuals. • Day to day running of the main office including Stationary orders, office and building maintenance, catering and staffing. • Reception relief, induction and training new staff. • Organized company functions and catering. • Managed office meeting rooms, booking, set up and taking meeting minutes.• Relieved Directors Personal Assistant when on leave. • Management of the company Personnel Leave and R& R calendar.

Esk, Queensland

As part of this role, I was responsible for the administration activities associated with the procurement of equipment and commissioning.The role required liaising with the relevant departments (ie. Document Control, Quality and Construction) to ensure that all the requirements for traceability were met.• Personal Assistant to the Commissioning Manager, administrating all aspects of support.o Document preparation and management – meetings, minute recording – appointments and email management, and any other duties required of the role• Document management – collection and downloading information for Operations & Maintenance Manuals.• Manage material for Managers meetings with staff and clients.• Processing of company documents, monitoring existing documents to be accurate and up to date • Preparation of agendas and minutes for meetings with both internal and external stakeholders in a timely and accurate manner• Organizing of travel arrangements, accommodation and meals • Coordinate the compilation of handover manuals• Maintained comprehensive administration processes that improved the day to day operations• Control and update Procurement & Document registers.• Liaised with Document Control, Vendors, Sub-contractors and Package Engineers.• Submit documents, receipt, and update document status• Manage all documents correspondences and transactions.• Established and maintain electronic records management system for all incoming and outgoing correspondence• Liaise with project team for the preparation of presentation materials• Maintain the files and control logs as required by the project.• Computer proficiency in MS office programs – Word – Excel- Powerpoint – Outlook• Knowledgeable in use of construction specific software• Provide a variety of administration support between Construction & Commissioning teams• Use computer and rapidly input data and retrieve records and information. • Prepare reports and Power-point displays

Townsville, Australia

• Supervised, managed and trained team of 10, both day and night shifts • General Office Administration duties – including scanning client files, electronic filing• Front office management, reception area, managed client appointments, phone answering, general enquiries, coordinated information evenings. • Responsible for making domestic and international travel arrangements, itinerary and document production for senior management• Interpreted financial statements for clients explaining variances and investigating and solving discrepancies.• Imputed data into cash flow spreadsheets using in house data base for client files and interaction.• Researched and analyzed various investment managers including superannuation and insurance. • Organized and supervised large scale project mail outs. • Attended and prepared agendas and minutes for meetings• Liaised with banks and lenders to verify client account balances, charges and discrepancies.• Loan applications and submissions• Reconciliation of client activities, share management, superannuation • Completed and generated Cash flows and Financial Statements of Advice• Processed client share investments• Calculated payments for end of financial year Interest Prepayments

Townsville, Australia

• Responsible for delivering high quality customer service in response to customer enquiries or complaints, relating to products, services and fault reporting via phone or email • Understood and provided solutions for customers• Accurately entered data, documented enquiries and logged work requests • Negotiated appropriate payment arrangements, debt collection • Reviewed and evaluated Team KPI achievements and produced onto spreadsheet• Advised and offered travel options to meet clients needs• Developed sales to build a client base and to increase sales volume• Used computer reservation ( Amadeus ) systems for all travel bookings• Issued accurate travel documents, quotes and correspondence.• Maintained detailed records and financial accounts of individual clients • Established effective relationships with clients and wholesalers• Followed up referrals and enquiries with accurate quotes• Sold travel packages to a broad range of clients, coordinating travel itineraries, reservations and ticketing

Miami/Fort Lauderdale Area

• Promoted and modeled high quality retailing standards, driving maximum sales results and superior customer service• Induction, training and assessment of new team members. • Motivated and coached sales team to achieve/exceed sales goals through effective marketing and promotion planning• Preparation of all shops and sales team to ensure successful key promotions for specific cruise itinerary• Managed customer complaints/comments according to established procedures in a professional manner• Maintained and controlled stock inventory in shops and warehouse.• Preparation of daily, weekly and monthly budgets and promotion strategies• Maintained a high employee morale and encouraged a collaborative team effort.• Input of data into in house financial program • Scheduled work rosters, processed payroll, ship and staff commissions• Assessed individual staff performance, wrote staff evaluations, and plans for future development

Diploma, Business Administration And Management, General, Pass

Diploma, Travel & Tourism Operations Management, Pass