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Deborah Carter, a visionary and accomplished professional, is known for her impactful work and for having held key roles in prominent organizations. She served as the Global Director for Talent Development at Rackspace, where she spearheaded initiatives to identify, develop, and retain top talent. Now, serving her community as Bexar County’s Director of Economic Development, Deborah focuses on the growth of our local economy and workforce development.Her innovative solutions, forward-thinking approaches, and collaborative spirit were, and continue to be, instrumental to the success our local leadership team had in generating high-wage career opportunities for Bexar County.She also keeps a pulse on both the private and public sectors, leveraging her expertise to drive entrepreneurial growth and innovation. Deborah holds board positions on Geekdom and Velocity TX and is uniquely poised to cultivate and foster a vibrant and inclusive ecosystem for startups and small businesses.Passionate about addressing the scarcity of Advanced Manufacturing Technicians, Deborah now lends her support to the TX FAME Alamo Chapter. Through this role, she works diligently to bridge the skills gap in the manufacturing sector by promoting an apprenticeship and training program and cultivating partnerships with industry stakeholders. Her commitment to workforce development and her dedication to creating opportunities for aspiring technicians are at the forefront of her mission.Beyond her professional endeavors, Deborah finds fulfillment in spending time with her family and friends, traveling, and regularly attending Zumba. These pursuits allow her to recharge and maintain a well-rounded perspective and enhance her effectiveness as a leader.
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Director, Economic And Community DevelopmentBexar County, Texas Sep 2018 - Mar 2024San Antonio, Texas, United StatesI joined Bexar County as they merged their Economic and Community Development departments and were looking to build a “One Team” culture that would drive positive results internally and externally to support the economic mobility of constituents. Leading the culture evolution has been a highlight of my career. I have reenergized the culture by implementing Gallup Strengths, a Welcome Home Team Member process, consistent branding strategy, developed flexible learning plans including events such “Munch & Mingles” to increase engagement and skill sets. Also, implemented bi-annual department wide offsites for a staff of 70+ which include a day of engaging learning events.Outside of the culture focus, I lead the Housing Urban and Development (HUD) team, General Fund Community Grants, Workforce Development team and Economic Development incentives such as Tax Abatements, Texas Enterprise Zone (TEZ) nominations, Skills Development grants and Innovation grants. I engage Bexar County’s Commissioners Court and Community to build strategies to deploy funding to be the most impactful for our diverse community. In addition, I grew as a leader during the COVID-19 pandemic. As early as April, 2020, I guided our teams to quickly deploy Small Business grants, a Rental Assistance Program, PPE grants and more as Bexar County was hard struck economically. Our department successfully leveraged the $76M of Corona Virus Relief Funds in alignment with US Treasury guidelines and our community needs.
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Director, Global Talent DevelopmentRackspace May 2017 - Sep 2018San Antonio, Texas Area- Plays a vital role in leading a talent management strategy for Rackspace - Leads the vision, strategy and revenue targets for Open Cloud Academy- Responsible for the design and deployment of innovative talent development programs and efforts to build and support a sustainable talent pipeline for in demand roles- Drives high-potential development programs that align with long-range business strategies- Improves organizational effectiveness through the development and deployment of solutions and processes to improve productivity and drive a performance culture- Represents Rackspace to provide support, evaluate and counsel talent pipeline education programs- Responsible for strategic development plans driving diverse talent development which support business objectives- Certified by Rackspace's PR team to represent the organization for media requests- Represents Rackspace as a keynote speaker at global Human Resource conferences such as Human Capital Institue, Bersen by Delliott and HR TechFest- Tri-chairs the CAST Tech High School Employer Advocate board along with USAA & HEB representatives- Certified Gallup Strengths Coach and Facilitator -
Sr. Manager, Global Talent DevelopmentRackspace May 2014 - Apr 2017San Antonio, Texas Area- Responsible for all Rackspace Open Cloud Academy & Rackspace Internal Technical Training- Leads strategy for Open Cloud Academy and industry recognized certification programs including Linux/Red Hat, Microsoft, & Network Security- Leads the development and implementation of policies, procedures, and processes for the Academy to ensure efficient and scalable operations - Leads cross-fuctional initiatives and projects with teams across the global organization (Legal, Finance, Marketing, PR, etc.)- Certified by Rackspace's PR team to represent the organization for media requests- Represents Rackspace as a keynote speaker at global Human Resource conferences such as Human Capital Institue, Bersen by Delliott and HR TechFest- Builds and fosters relationships with Rackspace hiring managers and employers to support their talent pipeline needs- Leads pipeline events related to the Academy (Recruiting events, SXSW, Linux Fest, Career Fairs hosted at OCA, etc)- Builds and fosters relationships with City of San Antonio, Bexar County, Texas Workforce Commission, Project Quest, additional non-profit partners, and local high schools- Provides advocacy, support and resources for grant opportunities aligned with tuition assistance and content development - Tri-chairs the CAST Tech High School Employer Advocate board along with USAA & HEB representatives -
Manager Of Operations, Talent DevelopmentRackspace Sep 2013 - Apr 2014San Antonio, Texas Area- Responsible for all Rackspace Open Cloud Academy operations - Lead full time and contracted instructional and administrative team members- Develop and implement policies, procedures and processes for Academy operations- Create low cost/high value marketing strategies to ensure a sufficient pipeline of qualified students enroll in Academy- Promote and facilitate bi-monthly Open Cloud Academy Information Sessions- Managed the Academy’s budget - Lead all student communications - Manage student portal (LMS) and customer facing website, opencloudacademy.com - Creation of the Academy's annual schedule to align with Rackspace and industry hiring - Manage overall facilities, ensuring all training equipment is functional and equipped with the appropriate software needed to delivered scheduled training- Develop and implement student experience processes such as enrollment, invoicing, certification exams, interview prep and career counseling, employer interviews, etc. - Lead student events related to the Academy (Graduation, Rack Gives Back volunteer days, Castle Field Trip days, etc) - Lead Linux for Ladies scholarship program -
Project Manager Ii, Talent DevelopmentRackspace Hosting Jan 2011 - Aug 2013San Antonio, Texas AreaManaged a Skills Development Grant in partnership with Alamo Colleges, along with managing various projects for Rackspace's Talent Management team. Supported the development and/or implementation of the following programs: - Launched Rackspace Open Cloud Academy - Microsoft MCITP Boot Camps - Introductory Linux Training - Red Hat Training - ITIL Foundations Certification Training - IPv6 Training - SharePoint Launch Training - Cisco Training - Rackspace Associates Degree Program - Emerging Leader Program - Manager Detox - Critical Thinking Series -
Project Lead, Talent DevelopmentRackspace Oct 2008 - Dec 2010San Antonio, Texas AreaManaged a Skills Development Grant in partnership with Alamo Colleges, along with various projects, events, and developed processes for Rackspace's Learning and Development team, Rackspace University. - Managed relationship with Northeast Lakeview College and Alamo College Liaison - Led Rackspace Technical Training Advisory Board - Managed course scheduling - Managed scheduling for technical trainers - Supported employee on-boarding - Launched training room reservation process - Launched and managed student feedback process - Provided guidance with Learning Management System - Launched Rackspace University Library - Supported events such as Company Kick-off, Racktoberfest, Rookie-O Graduation, and more - Launched and managed Rackspace University Media Lab
Deborah Carter Skills
Deborah Carter Education Details
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UtsaCommunication, General
Frequently Asked Questions about Deborah Carter
What is Deborah Carter's role at the current company?
Deborah Carter's current role is Director, Economic and Community Development at Bexar County, Texas.
What is Deborah Carter's email address?
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What is Deborah Carter's direct phone number?
Deborah Carter's direct phone number is +121031*****
What schools did Deborah Carter attend?
Deborah Carter attended Utsa.
What are some of Deborah Carter's interests?
Deborah Carter has interest in Children, Education, Environment, Science And Technology, Human Rights, Arts And Culture.
What skills is Deborah Carter known for?
Deborah Carter has skills like Cloud Computing, Management, Project Management, Leadership, Saas, Program Management, Vendor Management, Customer Service, Agile Methodologies, Salesforce.com, Sharepoint, Pmp.
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