Program Analyst with 10+ years of progressive experience in project management, data analysis, strategic planning, workflow optimization and solving problems through innovation. I’ve been able to quickly identify pain points and develop strategic solutions. I build business strategies to support the needs and goals of organizations. Providing exceptional internal customer service and external client service is my key to building successful relationships.My passion for business can be traced back to my pre-professional days. Whether as a student taking up the Business curriculum in high school or volunteering at Student Career Services events at Davenport University, I have been on a Business career path from the start. I like to solve problems. Over the course of my career, I have been driven by curiosity and my love for tinkering to find answers to the most pressing questions. I am very analytical and love tearing apart processes and conducting gap analyses to build more efficient, less cumbersome processes. Special Skills:Data StorytellingChange ManagementBudgeting and ForecastingBusiness Analytics and InsightsRequirements Gathering and AnalysisContinuous Process ImprovementManagement StrategyDiversity, Equity and InclusionTrainingLeadership