Deborah Kitanda Email & Phone Number

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

South Africa

The mission of ZaGenie Team is to provide support for the 45+ initiatives that are collectively known as Ubuntu Synergy - "I am, because we are. Together."Using leading technology and the mindset that charity begins at the cash register, we help our users, affiliates, members, ambassadors, partners grow, and prosper.We utilize the revenue sharing business model, and implement affiliate marketing strategies for our clients.Please see the initiatives that we support >> https://ubuntusynergy.org/deborah/

Cape Town Area, South Africa

Position: Customer service sales representativeACCOUNTS: SN Brussels airlines, Miles and more, Lufthansa groupPosition: Senior support agent/Ticketer Job description:• Assisting junior agents with products queries• Handling customer complaints and difficult situation• Taking escalation calls and dealing with difficult customers• Supervising the floor in the absence of a team leader or manager• Drafting and preparing handover report for the next superior in charge• Issuing flight tickets• Managing customers emails• Managing inbound and outbound calls in both English and French• Selling/changing flight tickets and special services QANTAS AirlinesPosition: Sales linguist agent (European team)Job description:• Managing emails • Translating emails from English to French and French to English for customer relations• Delivering excellence customer service• Managing calls and mostly in French• Selling/Changing flight tickets and special services  EdelweissPosition: Customer service sales representativeJob description:• Manly translating emails for customer relations• Ensuring translated texts in French conveys original meaning and tone• Occasionally assisting in English calls

Education record

National Diploma, Accounting And Finance