Having held various positions including Director of Customer Service, Account Manager, and Customer Onboarding Specialist in a rapidly growing technology driven company, I have worked hard to deliver results and meet company goals in the face of the ever changing needs of our partners. My experience ranges from dealing with the day-to-day issues that occur in the direct-store-delivery (DSD) world to contributing to the development of software products that will help alleviate store level, distribution and manufacturer struggles. I also have recent experience with pricing analysis for national distributors and national retailers.My background in psychology and over 9 years experience working in Customer Service has given me the edge needed to help navigate tense situations, meet competing deadlines, work with diverse teams, and help shape company culture, all while providing insight for product development from the end user perspective.
Listed skills include Customer Service, Management, Leadership, Microsoft Office, and 3 others.