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Seasoned with 20+ years of experience in operations, project, and team management, I have steadfastly optimized businessperformance, leading to sustainable growth and success. I amplify efficiency by identifying bottlenecks, implementing leanmethodologies, leading high-performing teams, and monitoring compliance with relevant laws and regulations.With my successful track record, I have been recognized as a trusted project manager, consistently exceeding stakeholderexpectations and upholding the company's credibility. My results-oriented and innovative leadership approach fuels me totirelessly work toward achieving operational excellence by streamlining processes, empowering employees, andimplementing continuous improvement initiatives.Here are some of my notable accomplishments:→Delivered impactful contributions to organizational success by monitoring staffing levels, boosting productivity,providing ongoing support, and improving training and quality performance.→Capitalized on management and leadership skills, managing 7 subcontractors and keeping 600+ production teammembers motivated and productive to achieve monthly volume goals.→Achieved successful project outcomes by directing supervisory team through goal setting, conflict resolution, compliance,performance monitoring, providing guidance and ongoing support, training, and strategic task delegation.→Directed workforce optimization and cost control through staffing projections, including forecasting demands,calculating turnover rate, analyzing internal and external factors, and developing effective recruitment strategies.During my free time, I enjoy concerts and spending time with my grandson. These activities help me sustain a balanced and fulfilling life.If you need a motivated and seasoned Operations Director, let's connect! You can email me atdeborahshaw01@yahoo.com. I am excited to foster operational excellence and continued growth for your organization!Expertise: Operations Management, Project Management, Program Monitoring, Leadership Support, AssociateDevelopment, Facility Management, Resource Allocation, Process Improvement, Change Management
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Director Of OperationsVastec Mar 2022 - Feb 2024Alexandria, Virginia, United StatesAs Vastec's Director of Operations, I expertly direct daily site operations focused around implementing strategic initiatives, supporting leadership, streamlining processes, and amplifying efficiency to contribute to overall success and growth. I drive informed decision-making, continuous improvement, and organizational alignment. I manage and coach team members in setting goals, implementing lean methodologies, and enhancing overall performance. To reduce operational costs, improve service quality, and increase productivity, I streamline processes, effectively manage budgets, analyze costs, and implement cost-saving initiatives. I also lead end-to-end project management by coordinating with departments and stakeholders, identifying project milestones, and establishing deadlines to ensure successful delivery within the allocatedbudget. Furthermore, I uphold compliance by ensuring the company's adherence to laws and regulations, minimizing risks and legal consequences. -
Operations ManagerCaci International Inc Oct 1995 - Mar 2022Alexandria, Virginia, United StatesAs the Operations Manager, I was entrusted with leadership and management of a large-scale document conversion team to support veteran claims processing through the Veterans Benefits Administration (VBA), encompassing shipping and receiving of veteran's claims files from 36 diverse regional offices nationwide, digital processing, indexing, and data load. I strengthened organizational credibility by swiftly addressing employee and subcontractor non-compliance concerns. By coordinating with staffing subcontractors and monitoring subcontractor invoices, I facilitated seamless security processing. I improved organizational alignment by developing project strategies, policies, and best practices with the management team. To support long-term organization success and competitiveness, I provided insightful recommendations for process improvements. Moreover, I enhanced financial control by monitoring monthly direct labor costs, identifying variances, and implementing corrective actions. -
Project ManagerCaci International Inc Nov 2006 - Aug 2012Alexandria, Virginia, United StatesAs the Project Manager, I drove exceptional results by empowering and supporting teams performing diverse workflow processes, focused on Records Management, Imaging, Document Indexing, OCR and e-discovery for multiple projects across government contracts. I secured financially viable projects by managing P&L, leading to profitability and positive overall financial performance. I boosted financial integrity, fostered client trust, and optimized business performance by preparing monthly client billing reports. To prepare comprehensive cost estimates, I defined scope of work, identified resources, calculated direct and indirect costs, integrated contingency costs, and reviewed estimates with project team members, stakeholders, and experts. I also monitored subcontractors' and vendors' service delivery within timeline and budget by monitoring vendor performance, verifying subcontractor invoices, and reviewing subcontractor proposals. Streamlining user experience, I provided user testing and feedback on new workflow tools and reporting enhancements. Ifostered continuous professional development by coordinating training programs for supervisors and production teams.By extending proposal support to develop compelling and competitive proposals, I garnered new opportunities while creating revenue projections to provide valuable insights for strategic planning, resource allocation, and decision-making. Furthermore, I established efficient workflow processes by monitoring throughput statistics, defining KPIs, identifying bottlenecks, and adjusting targets, resulting in success for all projects, including special events and projects.
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Frequently Asked Questions about Deborah Shaw
What is Deborah Shaw's role at the current company?
Deborah Shaw's current role is Operations Director"Catalyzing Operational Excellence through Strategic Leadership, Team Management, and Regulatory Compliance.".
What is Deborah Shaw's email address?
Deborah Shaw's email address is ds****@****aci.com
What is Deborah Shaw's direct phone number?
Deborah Shaw's direct phone number is +124046*****
What schools did Deborah Shaw attend?
Deborah Shaw attended Bellevue University, Howard University, Howard University.
What skills is Deborah Shaw known for?
Deborah Shaw has skills like Program Management, Project Management, Process Improvement, Leadership, Integration, Business Analysis, Microsoft Office, Government, Training, Project Planning, Management, Sharepoint.
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Deborah Shaw
Greater Phoenix Area3stewartcoopercoon.com, mercermorgan.com, yscouts.com1 (480) 2XXXXXXX
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1fogelman.com -
2stoneandtilepros.com, stoneandtilepros.com1 (877) 7XXXXXXX
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