Unit Assistant
CurrentMastered the skill of assessing customer need, meeting standards of quality customer service, and assessing the satisfaction of the service.Is sensitive to recognizing a potential problem and he has the ability to know when something is wrong or likely to go wrong.Has the highest concern for customer care and their families by looking for ways to be an informational resource.Can actively problem solved using logic and/or reasoning to identify the best alternate solutions, conclusions, or approaches to solving problems of the customer.Has the ability to resolve conflicts and negotiating with others by gaining experience in handling complaints, settling disputes, and resolving grievances and conflicts.Has refined skill in teaching people about their individual mental health issues,ways to deal and develop coping skills to manage their mental illness, and learn problem solving techniques.Works well in a high pressured environment.Quickly learns company procedures and methods.Demonstrates accuracy, attention to detail, and the ability to work well in a team environment.Extensive experience in many facets of the healthcare field.Familiar with Microsoft Word, Outlook and Healthcare software.Ability to multitask duties and manage multi-phone lines.