Deborah Phillips Email & Phone Number

Amherst, Nh

I am Theresa Grella's personal real estate assistant. I help process Theresa’s real estate transactions from the initial point of contact with the customer to the executed purchase and sales agreement and on to closing. I ensure we have the proper listing and/or buyer agreements and disclosures. I submit information to our office broker for file compliance and maintain listing information in the state MLS database, as well as on company websites and personal websites. I also write the listing descriptions and create virtual tours for each property listed by Theresa and keep sellers updated on the showing activity at their homes. I curate information to post on Theresa’s social media accounts, and I maintain her CRM databases.

I managed the front desk for a busy real estate office licensed in New Hampshire, Massachusetts, Rhode Island and Maine. I answered phones on a multi-line system, scheduled appointments, handled advertising, maintained paper and electronic files for all company listings and maintained the office's listings in the state databases. I saw to the needs and concerns of clients, potential customers, agents and our management team on a daily basis. I also maintained a database of referrals for the referral aspect of our company. I monitored the referrals our company generated and maintained contact with the agents in our system to obtain updates on the status of their referrals.

I filed confidential paperwork, including applications of potential freshmen, prepared mailings, and did other work to maintain and organize the office.

When not in school, I worked as a personal assistant, creating postcards, fliers, and brochures, sending out daily mailings to new clients, maintaining two networked computers, maintaining real estate data-bases and websites, and keeping the office organized and well-stocked. I also arranged property showings and spoke with other realtors about feedback on properties recently shown.

I worked as a receptionist during my summer break. I handled multiple phone lines, set up property showings, created new real estate listings, closed sold property files, ordered supplies, and organized and maintained the office.

I began working at Coldwell Banker as Lisa Kilgore's personal assistant, maintaining organization in her office, preparing paperwork, and researching potential new agents.

B.A., English; Medieval/Renaissance Studies

English

High School