Deborah Grill Email & Phone Number

Billings MT

Billings, Montana Area

Responsibilities and Key Accomplishments:SALES:-met and exceeded quota/revenue target for net activations, customer renewals, accessories and enhanced services month over month/year over year-provided complete solutions for guests not limited to consumers but business guests as well through discovery and recommend/earn the right process.-Through genuine.

Worked directly with senior management and student partner to enhance Dining Services on campus through social media campaigns Implemented text message discount service to increase revenue and customer participation in services on campus. Networked with offices on campus to promote services and increase customer rapport.

Provided support on campus by professionally answered telephone calls, provided campus knowledge,and underwent extensive emergency preparation and procedures.* Responsible for end of the day accounting and closing procedures.* Served as the lead desk assistant which included inventory, delegation of changes and tasks to otherstaff, and reported to directly.

Networked with internal and external entities to reserve event locations and coordinated catering efforts* Lead, managed, and organized alternative events (known as T.G.I.T’s), and delegated tasks to teammembers.* Served as financial head regarding budget for organizing, preparing and implementing events.* Represented organization at national and local.

Coordinated and implemented the 15thAnnual Rubber Duck Regatta.* Established and maintained partnerships with local business’ and city departments.* Delegated and provided direction to others in collaboration on a project to meet deadlines.

Initiated and built rapport with potential customers and informed customers on products and services viatelephone, and direct customer interaction.* Responsible for handling confidential information.* Provided excellent service to clients by coordinating telephone calls, e-mails, and scheduling meetings.* Helped agent prepare, promote, and market services.

Master Of Science - Ms, Leadership And Coaching

Received certificate for Executive Coaching after completion of 3 semester internship

Bachelor Of Science - Bs, Communication, General

Activities and Societies: Peer Health Education - HEROES - the BACCHUS network Student Life - Residential Life

Bachelors, Communication, General