Debra Erickson Email and Phone Number
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IT Management• Direct 7x24 systems development and operations of customer-facing systems including e-commerce and 401(k) transactional systems • Implement both cloud-based and premise-based solutions• Implement and maintain fault-tolerant, redundant and highly available systems• Manage end-user services, including help desk and technical support services• Manage websites and interactive voice response systems• Manage call center technology, both hosted and on-premise• Develop and implement IT policies and procedures, including those for architecture, security, business continuity, standards, purchasing, and service provisions• Ensure compliance for HIPAA, SOC, client audits and internal audits• Perform security peer reviews• Hardware specifications, acquisition, deployment, and maintenance• Implement and maintain fault-tolerant, redundant and highly available systems• Establish and maintain hot-site for disaster recovery failover• Direct end-user services, including help desk and technical support services• Develop and implement IT policies and procedures, including those for architecture, security, business continuity, standards, purchasing, and service provisions• Establish and maintain control procedures for successful HIPAA, SOC, SSAE-16 and client auditsIT Strategy & Planning• Manage IT department operational and strategic planning, including project plans, business requirements, budgets and cost tracking and the allocation of IT resources• Partner with business owners and line of managers to develop strategic direction• Formulate and implement long-term strategic plans for acquiring and enabling efficient and cost-effective information processing technologies• Develop and update comprehensive business continuity plan
Edmonds School District
View- Website:
- isd411.org
- Employees:
- 1305
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Information Technology Infrastructure ManagerEdmonds School DistrictKirkland, Wa, Us
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Information Technology Infrastructure ManagerEdmonds School District Jun 2019 - PresentLynnwood, Washington• Work closely with leadership to align technology solutions with organizational values and requirements.• Lead IT strategic and operational planning. Prioritize IT initiatives and coordinate the evaluation, deployment, and management IT systems.• Continually enhance technology solutions and strategies. Identify, recommend, develop, implement, and support innovative and cost-effective technology services.• Motivate and inspire teams through collaborative decision making and team engagement.• Manage cyber security and privacy risks and compliance through proactive security protocols. Maintain firewalls, intrusion prevention and malware prevention systems. Write security policy and procedures. Manage security awareness training.• Maintain privacy and security compliance for HIPAA, FERPA and state privacy laws. • Analyze complex business requirements. Recommend and implement solutions.• Direct IT Infrastructure operations for organization with 38 locations including network support for 4,500 staff and 23,000 students.• Manage IT staff. Provide performance/salary reviews. Direct and prioritize the workload of IT staff and contractors.• Provide technical leadership and manage cross-functional teams and projects.• Responsible for the deployment, monitoring, maintenance, upgrades, and support of IT systems, including applications, email, disaster recovery, access control, intrusion prevention, malware prevention, database systems, telephones, wireless systems, servers, desktops, laptops, switches, routers, and licensing.• Negotiate and manage IT vendor contracts and relationships.• Provide management for IT projects. This includes business requirements analysis, RFPs, budgets and estimates, project scheduling cost monitoring, testing, quality assurance, deployment, and on-going support.• Manage production and redundant data centers. Host call center and web-based systems. • Maintain privacy and security compliance for HIPAA, FERPA and state privacy laws. -
Information Technology ManagerMilliman 1996 - 2018SeattleOversee all IT operations and development for employee benefits services provider for multiple locations. Work closely with executive management and stake holders to identify, develop, implement, and support cost-effective technology solutions. Develop and manage IT operations for multiple lines of business 24/7. Host call center, voice response and web-based participant-facing systems including transactional 401K, defined benefits, health and welfare enrollment, and e-commerce applications. Plan, design, and manage all operational activities of the IT department including help desk support, as well as provide direction and support for IT solutions.
Debra Erickson Skills
Debra Erickson Education Details
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Business Administration - Finance; Minor: Computer Science
Frequently Asked Questions about Debra Erickson
What company does Debra Erickson work for?
Debra Erickson works for Edmonds School District
What is Debra Erickson's role at the current company?
Debra Erickson's current role is Information Technology Infrastructure Manager.
What is Debra Erickson's email address?
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What is Debra Erickson's direct phone number?
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What schools did Debra Erickson attend?
Debra Erickson attended Brigham Young University.
What skills is Debra Erickson known for?
Debra Erickson has skills like Leadership, It Strategy, Team Building, Information Technology, It Operations Management, Technology, Sharepoint, Accounting, Systems Engineering, Data Center, Infrastructure, It Infrastructure.
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