Debra Grey Email & Phone Number

Coral Springs, Fl

Hired in a brand new role within the organization to work closely with Sales Directors to support & grow their respective territories. Directly responsible for managing over 350 accounts in the SE, SC Central, TX and NM regions. Cultivate strong relationships with customers and vendors, serving as the Ameriquest expert in a proactive effort to retain and grow profitable customers, as well as grow new business through consultative selling, issue resolution and superior service. Serve as the client’s primary point of contact in onboarding & ongoing support.Select Accomplishments▬▬▬▬▬▬▬▬▬▬✓ As a senior team member, frequently selected to mentor other Account Managers on various corporate projects and initiatives.✓ Landed 2 multimillion dollar accounts in 2016 and 2017 respectively through leveraging current client referrals.✓ Consistently exceed all goals by an average of 50% and maintain a 90%+ retention client rate every year during tenure.Account Management/Fleet Administration ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Cultivate and maintain effective working relationships with clients, vendors, and internal teams.✓ Handle all aspects of client fleet administration and management including negotiating with suppliers, compliance, managing payments and invoices, and streamlining the entire procurement process.✓ Recommend and implement appropriate solutions for retention issues and assist with cross-sell opportunities.✓ Provide product & service updates to clients to enhance existing sales.✓ Coordinate onboarding and enrollment programs for new vendors.✓ Enter customer information into databases including CRM & CoreCentric.✓ Utilize Fleet Seek and Rig Dig to assist clients in sourcing products.✓ Conduct training for account staff on how to utilize our program via phone and virtual (WebEx).✓ Address customer issues including liaising with vendors to facilitate proper service to our clients.✓ Proactively monitor accounts monthly to identify opportunities to increase spend.

Whitecraft

Corporate Sales & Showroom ManagerHired to be accountable for establishing and maintaining new/existing clients providing products for residential and commercial interior design projects for this nationally recognized showroom for high-end indoor and outdoor furniture. Responsible for advancing business development initiatives, preparing sample packages, project design, showroom inventory/displays, pricing, financial management, vendor relations, customer service, and staff management. ✓ Developed strategic partnerships with developers, architects and design industry professionals to acquire projects. ✓ Consulted with clients and built strong relationships to appropriately match clients with design needs and specifications.✓ Spearheaded the exporting business and has significant interaction with national and international vendors.✓ Maintained high sales average through suggestive selling, and product knowledge increasing sales year over year. ✓ Provided superior customer service by staying current with design trends/innovations and providing creative solutions.✓ Planned and executed all aspects of special events to bring new clients to the showroom. ✓ Recognized as top performer who consistently worked within strict budgets and tight deadlines.

Hollywood, Fl

Proactively recruited to establish and grow market share for the largest service provider of interior landscaping design, installation and maintenance in North America. Directed all aspects of marketing, business development/sales, branding/imaging, bids/proposals, and client service delivery. Oversaw departmental budget with P&L accountability and managed a staff of 18 sales associates. ✓ Set, maintained and monitored regional marketing standards, policies and procedures to support the implementation of regional and national commercial strategies. ✓ Formulated promotional strategies and executed marketing initiatives through key strategic partnerships.✓ Developed, managed and implemented the brand communication strategy for internal/external communications to maximize profitable growth and brand image. Solid understanding of and ability to effectively position products in individual markets. ✓ Collaborated with sales to seek, identify, and develop local and national opportunities and effective program marketing.✓ Formulated selling strategies to ensure market optimization and position company to capture leading market share.

Davie, Fl

Hired to establish and develop the marketing department and strategy for this regional interior plantscape design company serving high-end South Florida businesses, condos, government buildings and office parks. Responsible for designing and implementing marketing plans in support of corporate objectives, as well as networking, relationship management, and proposals.✓ Initially began marketing through networking and general public relations. Planned and implemented effective marketing strategies to reach target market and develop business resulting in increased sales of 60% the first year.✓ Acted as a consultant to customers offering solutions and ideas for the efficient preparation and management of interior design, space, and layout of foliage. Proactively reviewed client business needs and trends to enhance potential business.✓ Strategically targeted new commercial and condo developments and negotiated primary contracts with large accounts prior to completion. Primarily responsible for promoting business and bringing in new clientele.✓ Managed brand communications to ensure consistency in image and message across the region. ✓ Managed and communicated deployment of sales promotions and tools to maximize continuous revenue growth.