Deborah Townsend Email & Phone Number

St. Catharines, Ontario, Canada

» B2B sales for SaaS organization specializing in email lead generation and visitor tracking applications» Spearheaded lead qualification program through nurturing needs assessment, leveraging and demonstrating product knowledge, and closing techniques» Leveraged communication skills to elicit client-needs resulting in booking 35% of potential demonstrations and closing 32% of qualified sales leads YOY» Drove 15% market segment growth over 6 years by strengthening developer partnerships, simplifying technical concepts, and nurturing 360-degree sales cycle » Collaborated with sales team driving group objectives and exceed quarterly KPIs by 18%

Niagara On The Lake, Hamilton

» Assumed pivotal role dedicated to building customer satisfaction by implementing advanced product knowledge strategies» Leverage communication skills leading to tailored customer solutions» Consistently ranked first in sales of value-added products by nurturing client relationship, sharing in-depth product knowledge, and managing post-sales activities» Supported sales team strategies driving KPIs to 24% growth from 2014-2016 » Establish and develop partnerships with key product stakeholders bolstering market segment growth by 17% YOY» Consistently assigned to manage new store launches producing 500k in new sales