Convention Service Office Manager: (Covid-19) Caribe Royale Orlando All-Suites Resort– Orlando, FL• Conflict resolution• Staff recruiting and retentionManagement Professional with proven history of enhancing human resource operations. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions • Maintains office services by organizing office operations and procedures• Manages day-to-day office needs, including front desk support as needed, answering telephones andgeneral information related emails, connecting to the appropriate person, and providing information asneeded• Trains new hires around administrative processes• Support to Director of Operations and Leadership staff as needed• Serves as the point person for maintenance, mailing, shopping, supplies, equipment, and billing