Responsible for accurately preparing tax returns for more than 350 clients, completing various local, state, and federal tax returns, and addressing client concerns. Conducted tax research on complex tax matters and ensured compliance with Internal Revenue Service, and various state/local agencies. Mentor and oversee newly licensed tax preparers. Provide excellent customer service by scheduling appointments, and answering phones. Provide office management on an as-needed basis. Complete state-required annual 30 hours of continuing education to maintain my state license.

Responsible for overseeing a complex semi-monthly, multi-state payroll process for 1,000+ employees, including reconciliations, reporting, and other related transactions. Managed bi-weekly payroll reports to ensure accuracy and completeness for each payroll cycle. Collaborated with HR and finance departments to improve communication. Obtained multiple licenses for OnPoint to handle payroll operations in four new states, and took on payroll system administration responsibilities, including processing employee changes and payments, benefit deduction changes, new hire onboarding data, and compliance with pay dates and taxations. Managed Excel spreadsheets for front-loaded PTO tracking at the employee level and sick leave tracking in compliance with state/federal regulations. Compiled data for the employee education reimbursement program in a dedicated spreadsheet. Manually generated termination checks in compliance with state payroll laws. Conducted timecard audits to ensure proper use of pay codes and allowable time off. Created payroll-related income and expense codes and mapped them to the General Ledger. Handled employment verification record requests and accurately calculated, responded to, and implemented garnishments. Implemented and audited all local, state, and federal tax updates for accuracy.

Prepare, distribute, and report payroll, including but not limited to, the calculation of wages, overtime, bonuses, commissions, benefit deductions, garnishments, taxes, etc. to ensure compliance with federal, state, and local laws. Maintains files and records related to the GOBHI’s payroll system. Maintain the HRMIS system with updates and changes to employee records. Maintain time and attendance system.Prepares semi-monthly payroll and all related payroll reports including tax deposits, 941 quarterly filings, W-2, and other year-end reports. Investigate employee direct deposit ACH returns. Prepare accounting records and financial, and statistical reports. Research and analyzes regulatory updates, and other information impacting the payroll system. Implement required changes to the system. Collaborate with accounting, auditors, and GOBHI teams regarding payroll-related issues. Prepares, and adjusts journal entries to balance payroll accounts. Aids independent auditors in their performance of annual audit; benefit billing, locates materials, and explains procedures and policies as requested. New hire orientation, benefit enrollment, and training. Manage benefit open enrollment processes and benefits administration.

Establish and maintain companies in Quick Books, A/P, A/R, and P&L, create various statistical reports, invoicing, billing, and bank deposits, reconcile accounts, maintain personnel records, administration of benefits, payroll, prepare and file all state/federal taxes, collections, order equipment, customer interface, company correspondence, data entry, process logbooks, pull credit reports, purchase and install new computers, printers, routers, optimize and maintain office equipment, program office networks, create rental contracts in accordance to Oregon/Washington state law, maintenance of occupant records, extensive use of Excel and Word.

Reconciles complex bank account activity (50% of duties); supports payroll specialist; run payroll periodically and in the absence of the Payroll Specialist (25+% of duties); gathers information necessary for the preparation of financial statements and reports; prepares and posts journal entries; reconciles/reviews general ledger accounts; distributes financial information as required or requested; answers questions, builds spreadsheets; provides data and compiles reports as requested; provide support to other Finance department personnel as needed; includes performing tasks generally assigned to others; provides department support such as filing, organizing, etc.

Performs general functions such as depositing withheld payroll taxes; and completing quarterly andyear-end tax reports and balancing and distributing W-2s for over 1,000 employees; via interpretation and application, ensures compliance with Federal/State Tax and Wage and Hour laws; organization policies and procedures and benefit programs as they relate to payroll; collects and processes paid time and rate information on all employees; audits rates, benefit changes and Personnel Action Form changes entered by HR; processes and distributes payroll checks as required and upon request as needed; processes and distributes FSA benefit checks; prepares payroll tax and pension deposits; prepare tax withholding deposit and garnishment related check requests, prepare quarterly tax returns and related check requests; provides customer service to employees regarding payroll questions and making payroll; corrections as needed. Provides specific and ad hoc reports and data as requested; trains and educates new managers and employees on payroll system and timecard completion; collaborates with HR to process terminations and special checks; including verifying withholdings as needed; monitors outstanding payroll tax withholdings against deposit requirement criteria, inputs, verifies, and posts scheduled payroll data; posts all payroll batches to the general ledger as necessary; prepares and distributes management requested reports; modifies and updates Excel spreadsheets as needed; compiles, reconciles, and distributes W2 forms and related files; provides payroll related reports for annual budgeting process as requested.

Customer account management, A/R, A/P, maintaining personnel records, payroll, payroll taxes, reconciling accounts, billing, issuing invoices and credit notes, payment initiation checks, processing receipts, W-2s, and 1099's, and Income Tax preparation of personal and business entities. Extensive use of QuickBooks, Word, Excel, and Front Page.

Assist the Office Manager with maintenance of personnel records, create invoices, preparation of all files to state/federal agencies, create statistical reports, update employee manual, assist in maintaining OSHA standards, assist with DOT compliance guidelines, provide expert customer service, load parts program, maintenance of office supplies, extensive use of Excel and Word, utilized skills in Quick Books.

Provide expert level of experience in provisioning and circuit designing for various telecommunication companies. Provision orders both on-net and off-net , design all levels of service, coordinate test and turn-up of circuits. Trained in Bellcore standards and CLLI code assignments. Proficient in several tracking and designing programs. Train less experienced employees.

Provide strong level of expertise in circuit provision design to ensure timely circuit ordering and installation. Circuit design of both on-net and off-net circuits. Responsible for utilization and assignment of network facilities and network equipment. Interface with Provisioning, Network Engineering and Field Operations to ensure integrity of assignments. Provide support to Field Operations to resolve complex circuit provisioning problems. Participates in implementation and maintenance of circuit provisioning standards and procedures. Reviews and verifie complex technical data.

This position is responsible for the engineering of special services, digital and analog interexchange and intraexchange facilities, pair gain systems and trunking facilities in an efficient and timely manner to meet customer service and forecasted requirements. This position has minimal supervision and requires responsibility for major expenditures and policy decision-making.

Design Private Line, Voice and Data Circuits, specifying equipment required, assigning facilities, and conducting company coordination to provide a functioning telecommunications network, i.e., Carrier, Data, Message, Frame Relay, Ring Down, FAA, Autovon, DID, Signaling, In Band, FGA, B, D, and Wats. Administration of CLLI and NXX codes for Northwest region.

Design Private Line, Voice, and Data Circuits, specifying equipment, assigning facilities, and intra-company coordination to provide a functioning telecommunications network. Also, perform and tracking of all pre- and post- Equal Access conversion activities. Administrate CLLI codes to ensure Bellcore standards. Provide tracking system support to users and program computer reports within the tracking system.