Dee Dee Thompson, M.A., Cta Email & Phone Number

Poughkeepsie, Ny, Us

New York, Ny, Us

Email CRM/Creative Sevices writer for UConnect (Dodge, Alfa Romeo, Jeep, Ram, and Wagoneer)

Cedar Knolls, New Jersey, Us

• Worked alongside senior copywriter to interpret briefs, develop original ideas, and write copy for the patient and healthcare professional audience.• Collaborated with the creative and accounts team to deliver client projects from planning to on-time completion of deliverables.• Customized brand message to align with client goals while adhering to legal/FDA requirements.

Create engaging, concise content including blogs, landing pages, social media content, and product descriptions for clients. Specializing in health/wellness, beauty, and fashion.

San Francisco, Ca, Us

Wrote one of the most-read stories of 2019.

New York, New York, Us

• Customer point of contact for answering questions and providing detailed and accurateinformation via phone and email.• Revised 40+ company-wide email scripts used when emailing customers, making them more personable and less robotic as well as easier to understand.• Founding member of the Diversity and Inclusion Team and founder of company book club.• Consistently exceeded customer satisfaction goals (8.6 positive rating out of 10).• Recognized for commitment to improving the overall customer service experience.

Wrote blogs that provided fashion industry professionals with tools to succeed in their personal and professional lives.

London, London, Gb

• Supported multiple offices by greeting visitors, answering phones, responding to general inquiries, addressing facilities-related requests, and coordinating events.• Oversaw monthly spending, managed calendars, and arranged travel.• Arranged shipping of proofs using DHL, local messenger service, and UPS. • On-boarded freelancers by providing them with a W9 and other paperwork.• Processed invoices and produced purchase orders.

• Tracked inventory for various brands such as XOXO, Baby Phat, and Jolt, ensuring accuracy of inventory and records• Facilitated editorial pull requests by recording samples and processing sample returns• Researched competitor promotions and ad campaigns, assisted with developing strategic PR campaigns and provided project support on marketing campaigns• Managed media lists and databases• Supported digital PR efforts, utilizing social media to create and maintain brand presence, increasing online following, and name recognition• Orchestrated the planning and set up for company promotional events

• Assisted the planning and implementation of marketing events helping to increase mall foot traffic and overall sales. • Developed relationships with mall retailers and collaborated on creating promotional discounts to encourage increased spending and time spent in the mall. • Researched demographics of targeted consumers while assisting the development of strategic marketing campaigns.• Drafted and released press material for all tenets promoting new store openings, sales, and special events.

Master Of Arts (Ma), Integrated Marketing Communication

Bachelor Of Science, Fashion Merchandising & Retail Marketing

Associate Of Arts (A.A.), Liberal Arts And Humanities