Analyst Iii Infrastructure Services
CurrentI have been handling around 30+ publishers in the field of Asset Management.Working with a system based on the SIAM model Enforcing and following the Asset Management Policies, Processes and Procedures for each specific customer account and acting as the administrator for the Asset Management data including all the updates resulting from asset installs, moves, adds, changes and disposal. Software Licensing Compliance and IT Asset ManagementMicrosoft Intune MS exchange Worked on SailPoint, Azure AD, OneDrive, Azure portal, MFA Migration and authentication. Expert in Mobility services- enrollment, configuration, and troubleshooting Microsoft Azure Efficient in Active Directory Office 365 LDAP Administration Efficient with encryption tools. Efficient with SSCM for machine software management Expert in Understanding of VPN installation at home and how remote users log into phones Experienced in performing DNS and DHCP support of individual client facing devices. Basic knowledge of IP Agent application and functionality to assist customer with initial setup. Expert with VDI Horizon platform & support model Proficient with managing, and navigation of ticket systems Efficient in SNOW (Service Now)