Deema Atra Email & Phone Number

Chapel Hill, Nc, Us

Provo, Ut And Seattle, Wa, Us

Morrisville, Nc, Us

- Lead bi-weekly eBay Implementation team meetings.- Subject Matter Expert for eBay, Amazon, Google Shopping Actions, Facebook Marketplace, Wish, and Newegg Marketplaces and integrations.- Trained new employees on the Channeladvisor platform and shared Marketplace knowledge.- Created custom project plans for clients to ensure successful implementation.- Assisted customers with configuration and troubleshooting during their implementation.- Produced strategic feedback to Product Management for product features and enhancements.- Provided feedback and expertise for the development of additional client resources like videos and webinars, as well as supported the delivery of those resources.

Morrisville, Nc, Us

As a key client liaison, I assist customers with the setup, customization, and optimization of their ChannelAdvisor accounts. My role is to provide the necessary software application training, coordination, and support to clients for timely on-boarding. Additionally, I assist in team knowledge share activities by contributing to the development of multi-format client resources, like documentation, video tutorials, and webinars.• Deliver predefined and dynamic training sessions to client user group(s) using established training methodology customized to meet specific customer needs. • Assist customers with configuration and troubleshooting during their implementation project.• Develop, refine, and maintain training processes and procedures for supported applications.• Ensure all implementation projects are completed on time and within budget.

Morrisville, Nc, Us

- Make outbound calls to prospects to identify high-quality opportunities- Research target companies online in order to pre-qualify as sales opportunities- Demonstrate the value propositions of our products and services- Manage a high volume of leads in Salesforce.com to accurately and efficiently build pipeline- Excel at qualifying each opportunity properly to ensure the right level of follow upSchedule deep dive discovery calls for the executive sales team- Follow up on various marketing campaigns and events with the goal of sourcing- Continuously develop sales and technology skills