Deepak H. Email & Phone Number

An IT professional having 20 + years of experience in managing Information Security, IT Project Management - IT Security Operations, IT Service Management, IT End user support service, IT infrastructure setup and management, IT Service Delivery, IT operations in Manufacturing & NBFC.Having good knowledge if Information Security & rich experience of ITIL Processes.Strong analytical & Project management capabilities and result-oriented approach to problem solvingProficiency in multiple specialized areas of technical expertise encompassing hardware & software, networking and systems management with hands on experience on LAN, Windows Server & Clients, Lotus Notes ClientsPeople management and organizational capabilities with experience and expertise in single handedly managing a large team of engineers for onsite & service deliveriesStrong inter-personal and communication skills; training to users on complex topics making presentations to an internal audience or professional peers and interacting positively with upper management & closely working with them; independent problem solving & self-direction; ability to solve problems quickly and completely; ability to identify tasks which require automation and how to automate them.Demonstrated creative thinking, innovative approaches, decent communication skills and teamwork to achieve the desired objectives with thorough understanding of the customer environment Demonstrated good incident, Problem & Change management skills by proactively taking actions on the timely resolution of incidents

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  Baroda High School

  Acoustics