Deepak Kumar
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Deepak Kumar Email & Phone Number

Head of EU XL Customer Experience and Process Engineering @ Amazon | Quality, Lean, Robotics, Logistics, Operations at Amazon
Location: Frankfurt, Hesse, Germany 9 work roles 3 schools
1 work email found @razorpay.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Current company
Role
Head of EU XL Customer Experience and Process Engineering @ Amazon | Quality, Lean, Robotics, Logistics, Operations
Location
Frankfurt, Hesse, Germany
Company size

Who is Deepak Kumar? Overview

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Quick answer

Deepak Kumar is listed as Head of EU XL Customer Experience and Process Engineering @ Amazon | Quality, Lean, Robotics, Logistics, Operations at Amazon, a company with 500669 employees, based in Frankfurt, Hesse, Germany. AeroLeads shows a work email signal at razorpay.com and a matched LinkedIn profile for Deepak Kumar.

Deepak Kumar previously worked as Head of EU XL Process Engineering Customer Experience & Business Intelligence at Amazon and Senior Manager : Process Engineering at Amazon. Deepak Kumar holds Msc, Manufacturing from Technische Universität Berlin.

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Email format at Amazon

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{first}.{last}@razorpay.com
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Profile bio

About Deepak Kumar

As the Head of EU XL Ops Integration and Customer Experience at Amazon, I lead a team of process engineers and program managers to deliver innovative and scalable solutions for the extra-large delivery network across Europe. I have over four years of experience in this role (with a total of 12 years in logistics, customer experience, Robotics, Lean, Quality) and I am passionate about optimizing the end-to-end customer journey and enhancing the operational efficiency and performance of the network.My core competencies include Robotics, Customer Experience, Lean Manufacturing, Quality Management, Operations Management, and Factory Planning and Production Management. I have been trained and certified by Shingijutsu Global Consulting and Lean Enterprise Institute, two of the leading organizations in the field of Lean Manufacturing. I have also applied my skills and knowledge to successfully launch and implement multiple process improvement and quality assurance initiatives, resulting in increased customer satisfaction, reduced costs, and improved productivity. I am always eager to learn new technologies and methodologies, and to collaborate with cross-functional teams and stakeholders to achieve the best outcomes for the company and the customers.

Current workplace

Deepak Kumar's current company

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Amazon
Amazon
Head of EU XL Customer Experience and Process Engineering @ Amazon | Quality, Lean, Robotics, Logistics, Operations
seattle, washington, united states
Website
Employees
500669
AeroLeads page
9 roles · 21 years

Deepak Kumar work experience

A career timeline built from the work history available for this profile.

Head Of Eu Xl Process Engineering Customer Experience & Business Intelligence

Current

Built & Leading a team of 85 Snr Program Managers, Process Engineers, Business Intelligence, Quality Engineers for start up XL business  Deployed Continuous Improvement Projects worth more than 26M USD.  Delivered world class XL CX 97% Delivery Estimate Accuracy across EU.

Jun 2019 - Present

Senior Manager : Process Engineering

Frankfurt, Hesse, Germany

Built a team of 9 Process Engineers to successfully deliver projects worth 22 M USD for FY 2019

Jan 2017 - May 2019

Snr. Eu Process Engineer

Frankfurt Am Main Area, Germany

Aug 2014 - Jan 2017

Process Manager - Eu

Frankfurt Am Main Area, Germany

Successfully lead Poland Fulfilment launch to support EU customers with 11.5 million variety of products. Launched crossdock set up in EU to save 13.1MM Euro.It has produced a savings of 0,26 € per unit Launched first of its kind Robotics fulfillment in Europe  Launched Kindle Predictive replenishment to achieve 99% Fast Trackability on behalf of.

Apr 2011 - Jul 2014

Masterarbeit

Master thesis - Conceptualizing & developing the production system for manufacturing compressors in IndiaConceptualizing the knowledge transfer process and developing the production system to manufacture high pressure compressors at Elgi Sauer, India

Sep 2010 - Feb 2011

Global Trainee

  • Boeing Commercial AirplanesProduct - 777 & 747
  • Continuous Improvement activities &
  • Part of building Boeing Production System
Mar 2010 - Sep 2010

Engineer - Production

  • Day to day production activities,
  • Developing new methods, processes, equipment and tools,
  • Improvements in capability of processes,
  • Involved in collaboration strategies with suppliers through sourcing planning, milk run, two-bin system,
  • Purchase Order Monitoring, Capacity Planning, Scheduling and Warehouse Stock Monitoring,
  • Lean Consultants – Festool, Germany Dr. Thorsten Hartmann
2006 - 2008 ~2 yrs
Team & coworkers

Colleagues at Amazon

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3 education records

Deepak Kumar education

Msc, Manufacturing

Manufacturing & Factory Planning, Quality Management, Lean Manufacturing, Production Simulation, Logistics & Technology & Project Management

B.E., Mechanical Engineering

Thermal Engineering, Production Technology, T.Q.M, Operation Research, Engineering Management & Computer Aided Design and Manufacturing

Education record

St.Michael'S Academy
FAQ

Frequently asked questions about Deepak Kumar

Quick answers generated from the profile data available on this page.

What company does Deepak Kumar work for?

Deepak Kumar works for Amazon.

What is Deepak Kumar's role at Amazon?

Deepak Kumar is listed as Head of EU XL Customer Experience and Process Engineering @ Amazon | Quality, Lean, Robotics, Logistics, Operations at Amazon.

What is Deepak Kumar's email address?

AeroLeads has found 1 work email signal at @razorpay.com for Deepak Kumar at Amazon.

Where is Deepak Kumar based?

Deepak Kumar is based in Frankfurt, Hesse, Germany while working with Amazon.

What companies has Deepak Kumar worked for?

Deepak Kumar has worked for Amazon, J.P. Sauer & Sohn, The Boeing Company, Berlin Institute Of Technology, and Elgi Equipments Limited.

Who are Deepak Kumar's colleagues at Amazon?

Deepak Kumar's colleagues at Amazon include Arshante' Simmons, Jeshema Danielak, Andrea Ferrara, Oscar Acosta, and Hurair Ms.

How can I contact Deepak Kumar?

You can use AeroLeads to view verified contact signals for Deepak Kumar at Amazon, including work email, phone, and LinkedIn data when available.

What schools did Deepak Kumar attend?

Deepak Kumar holds Msc, Manufacturing from Technische Universität Berlin.

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