Deepak Kumar Email & Phone Number

Deepak Kumar is a Team leader-customer support at Gainwell CAT. He possess expertise in customer service, management, engineering, leadership, strategic planning and 5 more skills. He is proficient in English and Hindi.

Listed skills include Customer Service, Management, Engineering, Leadership, and 6 others.

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  Team Leader-Customer Supports

  Gainwell Cat

  Jul 2015 - Present - Greater Noida

  1) Planning for enhancing the parts & service revenue.2) Deputing engineer on site according to customer complaint.3) To support the engineer for troubleshooting in machine.4) To organized service camp for parts business on customer sites.5) Commissioning of new machine /overhaul machines and components.6) Instruct in workshops in need for engine/transmission/hyd. pumps overhauling etc Overhauled Transmission Engine top head at sites also.7) Troubleshooting, reading schematics Hydraulic/electrical efficiently, Using CAT ET etc8) Training to the Customer, Mechanics, operators for proper maintenance and operation of the machine.9) Documentary works like making FSR (failure service reports), FAR reports and use salesforce for making Parts Quotation etc.10) Using Caterpillar sites (SIS web, Sims, TMI, Salesforce, CAT-INSPECT) etc.11) Good in using Microsoft office, Outlook, internet, familiar in working in both windows and MAcOS.12) Attend all sorts of problems in Mechanical, Electrical, and Hydraulic independently and always ready for any challenging circumstances. 13) Conducting health checkups, TA1/TA2, SOS oil sampling etc. and generating parts order.