Deepak Prakash Email & Phone Number

With over 12 years of experience in order management and logistics, as a Deputy Manager of order processing and customer service at ebm-papst India, a leading manufacturer of fans and motors. I hold a Post Graduate Diploma in Supply Chain Management from Symbiosis Centre for Distance Learning, and I am proficient in SAP SD, MIS reporting, Order management and supply chainI lead a team of executives and oversee the end-to-end order to cash cycle, ensuring timely and accurate delivery of orders to customers across India and abroad. I also manage the SCM operations, inventory control, customer relations, and transportation coordination, while maintaining compliance with quality standards and regulatory requirements. I have successfully implemented several initiatives to enhance the efficiency, accuracy, and customer satisfaction of the order processing and fulfillment process, such as streamlining the documentation, reducing the lead time, and automating the invoicing. I am passionate about improving the order processing and customer service performance of ebm-papst India, and I am always eager to learn new skills and best practices in this domain.