Deepak Sharma
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Deepak Sharma Email & Phone Number

Customer Service Manager at IndiGo (InterGlobe Aviation Ltd)
Location: West Delhi, Delhi, India 5 work roles 5 schools
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Role
Customer Service Manager
Location
West Delhi, Delhi, India
Company size

Who is Deepak Sharma? Overview

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Quick answer

Deepak Sharma is listed as Customer Service Manager at IndiGo (InterGlobe Aviation Ltd), a with 35303 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Deepak Sharma.

Deepak Sharma previously worked as Duty Manager at Bird Worldwide Flight Services and Assistant Duty Manager at Bird Worldwide Flight Services. Deepak Sharma holds Distinction from D.G.R. Cat.

Company email context

Email format at IndiGo (InterGlobe Aviation Ltd)

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IndiGo (InterGlobe Aviation Ltd)

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Profile bio

About Deepak Sharma

Assistant Duty Manager (Load Control)

Listed skills include Airports, Aircraft, Freight, Aviation, and 8 others.

Current workplace

Deepak Sharma's current company

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IndiGo (InterGlobe Aviation Ltd)
Indigo (Interglobe Aviation Ltd)
Customer Service Manager
Delhi, DL, IN
Website
Employees
35303
AeroLeads page
5 roles

Deepak Sharma work experience

A career timeline built from the work history available for this profile.

Duty Manager

I.G.I.Airport New Delhi

Ensure that adequate measures are implemented and maintained in order to protect the safety and security of the whole operation including aircraft, passengers, employees, baggage and cargo.Monitor all aspects of airport operations to achieve client airlines SLA.Providing maximum output with minimum resources like cross utilisation of staff with their capabilities to perform safe flight operations.Performing other managerial tasks like daily and monthly shift reports, performance appraisals, staff rostering.

Assistant Duty Manager

I.G.I.Airport New Delhi

Monitoring team members to ensure that they are in proper compliance with aviation regulations and also safety procedures.Efficiently controlling the operations of the shift keeping the financial interest of the company.Accountability for punctuality of all assigned flights to ensure an acceptable level of on time departures as per Airlines Ground Operation Manual and SLA.Preparation of On-Time Performance report and flight delay reports of all client airlines and also analyzing the same for root cause study with proper resolution and prepare the conclusion report for Management.Ensuring post flight filing is done according to airlines procedures, DGCA & IATA regulations.Ensuring all service providers of client airlines are well briefed about the revised directives, procedures, policies and processes.Ensuring proper liaison with aerodrome operator and regulatory bodies for necessary safety & security measures in case of any emergency.Analyzing Ground handling incident and accident pertaining to staff or airlines and recommend ways to prevent recurrences.Ensuring post flight filing is done according to airlines procedures, DGCA & IATA regulations.

Apr 2014 - Sep 2022

Supervisor Ops Control

Load Control and Dispatch Dept.Responsible for ensuring Aircraft Load conditions and adjustment of equipment or manpower levels for timely departures.Noteworthy Licenses Obtained – Load ControlLoad control license obtained for:-China Airlines - Boeing 737(800), Airbus 330,340, B 747 (F)Air China – B777-300ER , B767 , A330-300Oman Air – B737(700),B737(800)Air Arabia –A 320China Southern Airlines - B757(200)Proficiency Forte Load ControlEnsuring that weight & Balance Condition of the aircraft are Correct and within limitsAccountability for punctuality of all assigned flights to ensure an acceptable level of on time departuresDisseminating information from all inbound signals and transfer messages regarding passengers, cargo, mail and courier to ensure that transfer unit personnel are rostered, briefed and are in position at flight arrivalEnsuring critical decision on adjustment of equipment or manpower levels and cleaning standards plus last minute acceptance of load are correctly taken.Ensuring post flight filing is done according to airlines Passenger ServicesResponsible for adequate check-in of passengers at the countersHaving knowledge of cupac, Sabre and quick checkResponsible for monitoring satisfactory delivery of baggage, preparing PIR’s , DPR’s and AOC’s in arrivals and dealing with passengers regarding the same Ramp OperationsResponsible for Loading and Off-Loading Responsible for Smooth and safely Departure of flightsCo-ordinates with BMA.BBA for delivery of baggage on time

Jan 2009 - Mar 2014

Asst. Supervisor

Managing the complete operations involved in turn arround of fligt.managing the team and liasoning with all the agencies involved.Ensuring Aircraft Load conditions and adjustment of equipment or manpower levels for timely departures.Noteworthy Licenses Obtained – Load ControlChina Airlines - Boeing 737(800), Airbus 330,340, B 747 (F)Air China – B777-300ER , B767 , A330-300Oman Air – B737(700),B737(800)

Jun 2006 - Dec 2008
Team & coworkers

Colleagues at IndiGo (InterGlobe Aviation Ltd)

Other employees you can reach at goindigo.in. View company contacts for 35303 employees →

5 education records

Deepak Sharma education

Distinction

D.G.R. Cat

Bachelor Of Business Administration (Bba), Marketing/Marketing Management, General, A

Kamoun University Nainital

Science

U.P.Board

Higher Secondary

U.P.Board
FAQ

Frequently asked questions about Deepak Sharma

Quick answers generated from the profile data available on this page.

What company does Deepak Sharma work for?

Deepak Sharma works for IndiGo (InterGlobe Aviation Ltd).

What is Deepak Sharma's role at IndiGo (InterGlobe Aviation Ltd)?

Deepak Sharma is listed as Customer Service Manager at IndiGo (InterGlobe Aviation Ltd).

Where is Deepak Sharma based?

Deepak Sharma is based in West Delhi, Delhi, India while working with IndiGo (InterGlobe Aviation Ltd).

What companies has Deepak Sharma worked for?

Deepak Sharma has worked for Indigo (Interglobe Aviation Ltd), Bird Worldwide Flight Services, and Cambata Aviation Private Ltd.

Who are Deepak Sharma's colleagues at IndiGo (InterGlobe Aviation Ltd)?

Deepak Sharma's colleagues at IndiGo (InterGlobe Aviation Ltd) include Kiranmoy Samanta, Debabrata Pradhan, Abir Sk, Rakshit Patel, and Jenifer S.

How can I contact Deepak Sharma?

You can use AeroLeads to view verified contact signals for Deepak Sharma at IndiGo (InterGlobe Aviation Ltd), including work email, phone, and LinkedIn data when available.

What schools did Deepak Sharma attend?

Deepak Sharma holds Distinction from D.G.R. Cat.

What skills is Deepak Sharma known for?

Deepak Sharma is listed with skills including Airports, Aircraft, Freight, Aviation, Flights, Sabre, Airport Management, and Operations Management.

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