Deepak Sharma Email & Phone Number

New Delhi, Dl, In

India

• On-site installation & validation of instruments i.e. IQ/OQ/PQ Services, troubleshooting, service and repairs, High level technical support to external & internal customers Implementing & improvising SOPs• Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events.• Follow up continuously on all potential sales pursuits, negotiate terms/pricing/contracts and advance them to close.• Strategically drive new business in selected accounts in close synergy with the account teams and manage assigned services sales and revenue targets, Training Team members, channel partners & customers• Generate leads for Asset Management /Optimization opportunities.• Manage install base and drive life-cycle management, Work collaboratively with the Sales Managers & Product Sales teams during the equipment selling process i.e demonstration of equipment’s at Point of sales

Gurugram, Haryana, India

• On-site installation & validation of instruments ,troubleshooting, service and repairs. On-site training to the customers.• Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate.• Timely complete and submit all required paperwork, Develop Service technical documentation.• Interact with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales.• Handling Calibration and installation of equipment’s (In-House, outside) Misc. other duties commensurate with the capabilities of a Field Service Engineer.• Providing In-depth Technical & Application support to Customers. Designing and implementing system operating procedures to facilitate smooth functioning of overall operations and enhancing instrument operational efficiency.

New Delhi, Delhi, India

• Responsible for developing and maintaining strong interpersonal relationship with client & achieving all kinds of sales query and support for Instruments.• Resolving all kinds of Quality Control related issues and Support & achieving all kinds of break down targets.• Designing and implementing systems and procedures to facilitate smooth functioning of overall quality operations and enhancing operational efficiency.

Noida, Uttar Pradesh, India

• Installation and commissioning of instruments & troubleshooting, service and repairs. Automation of VFD.• Troubleshooting of Electrical Panels, Controllers & Sensor, Connection of Systems in Closed Loop Feedback.• Maintenance & Servicing of Electrical System of Plants & Machinery.• Pre & Post Maintenance Issue resolutions of Instrument & support.

Diploma In Digital Elect, Digital Electronics And Microprocessor

Education record