Deepak Sharma Email & Phone Number

New Delhi, DL, IN

India

• On-site installation & validation of instruments i.e. IQ/OQ/PQ Services, troubleshooting, service and repairs, High level technical support to external & internal customers Implementing & improvising SOPs
• Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events.
• Follow up continuously on all potential sales pursuits, negotiate terms/pricing/contracts and advance them to close.
• Strategically drive new business in selected accounts in close synergy with the account teams and manage assigned services sales and revenue targets, Training Team members, channel partners & customers
• Generate leads for Asset Management /Optimization opportunities.
• Manage install base and drive life-cycle management, Work collaboratively with the Sales Managers & Product Sales teams during the equipment selling process i.e demonstration of equipment’s at Point of sales

Gurugram, Haryana, India

• On-site installation & validation of instruments,troubleshooting, service and repairs. On-site training to the customers.
• Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate.
• Timely complete and submit all required paperwork, Develop Service technical documentation.
• Interact with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales.
• Handling Calibration and installation of equipment’s (In-House, outside) Misc. other duties commensurate with the capabilities of a Field Service Engineer.
• Providing In-depth Technical & Application support to Customers. Designing and implementing system operating procedures to facilitate smooth functioning of overall operations and enhancing instrument operational.

New Delhi, Delhi, India

• Responsible for developing and maintaining strong interpersonal relationship with client & achieving all kinds of sales query and support for Instruments.
• Resolving all kinds of Quality Control related issues and Support & achieving all kinds of break down targets.
• Designing and implementing systems and procedures to facilitate smooth functioning of overall quality operations and enhancing operational efficiency.

Noida, Uttar Pradesh, India

• Installation and commissioning of instruments & troubleshooting, service and repairs. Automation of VFD.
• Troubleshooting of Electrical Panels, Controllers & Sensor, Connection of Systems in Closed Loop Feedback.
• Maintenance & Servicing of Electrical System of Plants & Machinery.
• Pre & Post Maintenance Issue resolutions of Instrument & support.

Diploma In Digital Elect, Digital Electronics And Microprocessor

Education record