Deepak Batra Email & Phone Number

Noida, Uttar Pradesh, India

1. Understanding and sharing the technical aspects of the products and services.2. Working on CRM system/software and addressing customer needs and pain points.3. Working closely with the sales team to support the sales process. Providing techno-commercial assistance to the sales team.4. Participating in pre-sales activities such as product presentations, and technical discussions with potential customers. Identifying customer requirements, addressing any technical concerns or questions that arise.5. Building and maintaining relationship with clients. Acting as a point of contact for clients, providing ongoing support, addressing queries and concerns, and ensuring customer satisfaction. Also collaborating with clients on post-sales support.6. Involved in market analysis activities. Monitoring industry trends, competitor analysis, and customer demands. Providing feedback to the product development team based on customer needs and market insights.7. Collaborating with various internal/external teams, such as product development, marketing, and sales support. Providing valuable feedback from customer interactions, sharing technical insights, and contributing to improving the overall customer experience.8. Engaging in continuous learning to enhance technical expertise and keep up with the evolving needs of customers.

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

1. Supporting SMC Branches in resolving techno-commercial issues.2. Responsible for handling customers of various sectors like Automobiles, Pharmaceuticals, Energy, Mining, Textiles, FMCG, etc for SMC make Air cylinders, Directional control valves, Rotary actuators and grippers, Air preparation equipment, Modular FRL, Fittings & tubing, Industrial filters, Pressure switches, Pneumatic accessories, etc. 3. Review of all the specifications.4. Understanding customers’ requirement and suggesting suitable item. 5. Part number selection with help of catalogue and model selection software. 6. Getting technical clearance by resolving customers’ queries. 7. Preparing quotation in ERP.  Reviewing the purchase order thoroughly and processing it in ERP. 8. Bridging the gap between PPC team and customer for timely delivery of goods. 9. Vendor Registration. 10. Customer Registration. 11. Clients Handled‐ Bajaj Motors Limited, JBM Ltd., Neel Metal Products Ltd., AVL India Pvt. Ltd., Cosmo Instruments India Pvt. Ltd., Yamazen Machinery, Subros Ltd., Sunbeam Auto Pvt. Ltd., Minda Industries Ltd., Motherson Group, Sandhar Technologies Ltd., Daifuku India Pvt. Ltd., Panasonic, Zydus, HUL, Polymedicure, Liberty, Ashok Leyland, Mahindra etc.

Gurgaon, Haryana, India

Responsible for handling Automobile sector customers for SMC make Air cylinders, Directional control valves, Rotary actuators and grippers, Air preparation equipment, Modular FRL, Fittings & tubing, Industrial filters, Pressure switches, Pneumatic accessories, etc.  Review of all the specifications.Understanding customers’ requirement and suggesting suitable item.  Part number selection with help of catalogue and model selection software.  Getting technical clearance by resolving customers’ queries.  Preparing quotation in ERP.  Reviewing the purchase order thoroughly and processing it in ERP.  Bridging the gap between PPC team and customer for timely delivery of goods.  Vendor Registration.  Customer Registration.  Clients Handled‐ Bajaj Motors Limited, JBM Ltd., Neel Metal Products Ltd., AVL India Pvt. Ltd., Cosmo Instruments India Pvt. Ltd., Yamazen Machinery, Subros Ltd., Sunbeam Auto Pvt. Ltd., Minda Industries Ltd., Motherson Group, Sandhar Technologies Ltd., Daifuku India Pvt. Ltd., etc.

Manesar, Haryana, India

 Responsible for Oil & Gas sector customers and consultants in India, Middle East and other Farris authorized territories like Nigeria, Uzbekistan, Kazakhstan, South Africa, etc. for all type of BAPL (Farris-Curtiss Wright) make Pressure and Safety relief valves (Conventional, Balanced, Pilot operated valves). Review of all the specifications (datasheets, NDT testing and painting specifications) at pre bid stage. Attending pre-bid meeting to clear the pre-bid queries. Valve Sizing and selection. Preparing comprehensive techno-commercial proposals (Sizing sheet, Reference drawing, Techno-Commercial deviation list, Commercial forms and formats) in accordance with the customer specifications/Tender/MR. Interaction with the Quality and Engineering department for incorporating the applicable NDT testing as per the project specification. E-bidding and submitting techno-commercial offers as per the communication protocol. Getting technical clearance by resolving TQ’s (if any). Resolving the CQ’s & providing the best price during commercial negotiations and supporting the Regional sales manager to grab the purchase orders. Reviewing the purchase order and submitting the order check list.  Submitting the combined lot of technical documents i.e. Sizing sheets, Reference drawings, Tag lists to the Engineering department for their review and further submission to client along with the GAD and QAP. Bridging the gap between execution team and customer for timely delivery of goods. Vendor Registration. Preparing quotes for spares. Supporting Global Engineering Solutions (BAPL’s counterpart in UAE) for post order technical changes. Clients Handled- EIL, Technip, L&T Hydrocarbon, Punj Lloyd, Bechtel, Cairn India, Dresser-Rand, SRF, , Petrofac, Emerson, KOC, Flowmore, KBL, KEPL, Petromar, Megha Engineering, Flowserve, Swelore, ITT, Tushaco pumps, Multitex, ONGC, IOCL, BPCL, HPCL, BHEL, IFFCO, MRPL, Sopan O&M Co Pvt. Ltd., Linde, Cinda, Afcons, etc.

New Delhi, Delhi, India

 Representing Pibiviesse Srl (Italy) in India for Ball Valves (API 6D). Representing Continental Disc Corporation in India for Breather Valves (API 2000) and Rupture Discs (API 520). Interaction with top EPC companies and end users like EIL, Cairn India, Essar, Technip, Punj Lloyd, Fluor, Bechtel, Isgec, PDIL, Reliance, IFFCO, GAIL, Kribhco, HMEL, BPCL, IOCL etc. Giving technical presentation to the clients Generating new enquires Making Offers Preparing Quotation follow up sheet Attending Techno-Commercial Meetings Resolving Technical and Commercial Issues  Tender Uploading (E-Bidding) Generating Spares business Vendor Registration

Bahadurgarh, Haryana, India

Bahadurgarh, Haryana, India

 Creating quality standards for the work environment, manufacturing and the final product. Testing, measuring and analyzing production equipment and methods. Managing employees for testing products and formulating appropriate data. Performing and recording testing on raw materials. Conducting research and development to establish new product standards. Updating and maintaining technical files and product specifications to provide a current informational resource.

Gurugram, Haryana, India

Bahadurgarh, Haryana, India