Leading the technical transformation of the HR function for a leading consumer goods company, leading a team of 20 ServiceNow developers to design, develop, and implement innovative solutions that streamline HR processes, driving business efficiency and excellence

Assisting an FMCG enterprise in elevating their Supply Chain Management Solutions.Collaborating with a dynamic team focused on optimizing the 'Customer Management Process.' As a process consultant, I engage with diverse regions, capturing country-specific and global requisites, which I document in BRDs. Subsequently, I partner with Business Analysts to refine these in FSDs.Additionally, I shoulder the responsibility of partnering with countries to pinpoint, elaborate, and prioritize Business Rules and Data Quality Rules. These rules, built on Informatica, serve to purify source system data.

Engaged as a Business Analyst for a prestigious government endeavor aimed at enhancing India's Ease of Doing Business ranking. This involves a comprehensive overhaul of the Ministry of Corporate Affairs' website and the optimization of processes governing company/LLP initiation, management, and closure by Directors, CS, and CA professionals.Within the dedicated team overseeing website redesign and mobile app creation, I'm entrusted with documenting the current processes (As-Is), identifying enhancement opportunities, and presenting recommendations to a committee comprising government officials. After committee approval, these insights are formalized into UX Specifications, Functional Requirement Specifications, and other process documentation.My role encompasses seamless coordination with diverse internal and external stakeholders, ensuring the leadership remains informed of challenges and constraints. Collaboratively, I work toward addressing these to realize the project's objectives.

Initiated my career as a Test Engineer specializing in Dynamics CRM, and then progressed to become a proficient Subject Matter Expert in sales and services management. My journey expanded further with a significant SAP SD implementation project, wherein I adeptly navigated roles spanning Tester, Functional Analyst, and Business Analyst. This trajectory underscored my evolving prowess in Business Analysis, contributing substantively to diverse project facets