Deepika Arora

Deepika Arora Email and Phone Number

Deputy Director and Head - Partnerships @ nasscom foundation
Delhi, India
Deepika Arora's Location
Delhi, India, India
Deepika Arora's Contact Details

Deepika Arora personal email

n/a
About Deepika Arora

With total 20yrs of experience in Operations, Client relations and MIS handling. Worked in different sectors namely Telecom, Mortgage and Insurance. Have worked with clientele of UK, USA and Australia. Actively involved in People management and engagement, Training and development and Quality support functions.Currently working in Non Profit sector as Head - Partnerships with NASSCOM Foundation

Deepika Arora's Current Company Details
nasscom foundation

Nasscom Foundation

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Deputy Director and Head - Partnerships
Delhi, India
Employees:
243
Deepika Arora Work Experience Details
  • Nasscom Foundation
    Deputy Director And Head - Partnerships
    Nasscom Foundation
    Delhi, India
  • Nasscom Foundation
    Deputy Director & Head - Partnerships
    Nasscom Foundation Feb 2023 - Present
    Noida, Uttar Pradesh, India
    1. Responsible to lead and drive conversation on NASSCOM Foundation's core strength & capabilities i.e. Digital interventions 2. Strategy building for new partnerships and aligning those with Programs3. Advisory in making sound CSR investments aligned to Impact and Compliance4. Engage with multiple funders and varied stakeholders like Implementing agencies, legal and Finance teams to achieve program outcomes
  • Sos Children'S Villages Of India
    Head - Donor Services And Hnis & Major Donors
    Sos Children'S Villages Of India May 2020 - Jan 2023
    India
  • Sos Children'S Villages Of India
    Hnis, Major And Committed Donors - Strategy & Acquisition
    Sos Children'S Villages Of India Oct 2018 - May 2020
    Delhi
    • Responsible for building strategy for mid-level and high value donors for the organization along with IP Head• Input into the setting processes and systems required for servicing these donors, donor journey and implementation of the same• Establishing, maintaining and utilizing a broad network of contacts to acquire new HNI donors and large partnerships that are both scalable and sustainable • Explore new channels of fundraising for HNIs such as HNIs Fundraising events/exclusive HNIs meets etc, to develop new products every year targeting HNI donors• Build and implement strategy around diaspora as when required and planned• Lead surveys and market research for HNI and committed donors
  • Sos Children'S Villages Of India
    Sr.Manager - Donor Relations And Operations
    Sos Children'S Villages Of India Feb 2016 - Sep 2018
    New Delhi, Delhi, India
    • Relationship management with Indian as well as International sponsors/donors• Defining service standards and guidelines that serve as benchmark for enhancing and improving donor experience including Online experience• Designing cause based campaigns and strategies for donations through Direct Mailer, Walk ins, Payroll etc.• MIS management involving data analysis for overall Committed and General donor base performance like retention, acquisition, revival etc. Extensive reporting to International Head office Viena for mapping donations• Heading Operations involving bank reconciliations, Online donations (FCRA and Payment gateways), NACH bank model, cheques and cash • Managing 30 locations across India and mapping donor issues/complaints, coordinating with Village Directors, co-workers etc. for child profiles, quarterly reports and yearly reports• Ensuring continuous interaction with Vendors for price negotiation, new assignments, contracts review and invoice clearing• Managing Donor management software and ensuring correct donor mapping across various donations purposes pan India and International• Extensive co-ordination and collaboration with different verticals like Individual Partnerships, Corporate Partnerships, Communications and Finance
  • Bharti Foundation
    Manager - Partnerships And Alliances
    Bharti Foundation Mar 2014 - Feb 2015
    Gurgaon, India
    • Relationship management with all group companies under Bharti Group of companies• Defining service standards and guidelines that serve as benchmark for enhancing and improving donor base for Bharti Foundation, SOS Children’s Villages of India, Cry, Save Life, Helpage India etc.• Designing various campaigns and strategies for donations through Payroll giving (voluntary contribution)• Preparing proposals and quotations for new clientele; hence, initiating onboarding procedure• Researching for prospective market or clientele hence, conducting meetings to encourage donations• Closely alliance with Communication team hence, designing various campaigns promoting the Brand and cause• Undertaking projects involving data analysis for clients ensuring Business improvement• Handling all Bharti Airtel Units pan India coordinating with more than 30 different units including 15 Bharti Group of companies and 15000+ donors• Mapping clients, identifying improvement areas & implementing measures to maximize customer satisfaction levels in Donor Management Database• Ensuring continuous interaction with Clients to ensure that area of concern can be worked upon for improved service levels• Reviewing Account’s performance against contractual metrics
  • Exl
    Deputy Operations Manager
    Exl Mar 2009 - Feb 2014
    Noida
  • [24]7
    Assistant Manager - Client Relationships And Operations
    [24]7 Feb 2008 - Feb 2009
    Gurgaon, India
  • Jindal Intellicom Limited
    Assistant Manager - Operations
    Jindal Intellicom Limited Sep 2003 - Feb 2008
    New Delhi, Delhi, India

Deepika Arora Skills

Service Delivery Operations Management Bpo Customer Relationship Management Non Profits Organizations Donor Relations Data Analysis Client Relations Employee Engagement Fundraising Analytical Skills Hnis And Committed Donors

Deepika Arora Education Details

Frequently Asked Questions about Deepika Arora

What company does Deepika Arora work for?

Deepika Arora works for Nasscom Foundation

What is Deepika Arora's role at the current company?

Deepika Arora's current role is Deputy Director and Head - Partnerships.

What is Deepika Arora's email address?

Deepika Arora's email address is de****@****dia.org

What schools did Deepika Arora attend?

Deepika Arora attended Indian Institute Of Management, Kozhikode, Sri Venkateshwara College, Lady Irwin Sr.sec.school.

What skills is Deepika Arora known for?

Deepika Arora has skills like Service Delivery, Operations Management, Bpo, Customer Relationship Management, Non Profits Organizations, Donor Relations, Data Analysis, Client Relations, Employee Engagement, Fundraising, Analytical Skills, Hnis And Committed Donors.

Who are Deepika Arora's colleagues?

Deepika Arora's colleagues are Swrjilu Boro, Mamta Pandey, Omita Monga, Kriti Sharma, Mrinal Roka, Krishma Sharma, Joyce Reid.

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