Co-Founder | Operations Head
Current
Oct 2017 - Present
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Deepika Arora Email & Phone Number
Co-Founder | Operations Head
at
RIOT Ecommerce Solutions
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Co-Founder | Operations Head
Location
Gurgaon, Haryana, India
Who is Deepika Arora? Overview
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Quick answer
Deepika Arora is listed as Co-Founder | Operations Head at RIOT Ecommerce Solutions, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Deepika Arora.
Deepika Arora previously worked as Co-Founder at Pawdate and Co-Founder at Pawdate. Deepika Arora holds Bachelor Of Technology (B.Tech.), Computer Science And Engineering from Institute Of Information Technology And Management.
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RIOT Ecommerce Solutions
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Profile bio
About Deepika Arora
Over the past decade, I have helped businesses and individuals improve their customer retention, satisfaction, and loyalty through innovative strategies, personalized experiences, and data-driven insights. As my career has gone from personally providing the customer experience to building processes that empower my team to deliver in the dynamic AI world, I've stayed focused on making every customer interaction count for the best possible experience. Coming from an computer science engineering background, I address the unique challenges of a business with modern technology carrying the customer-centric approach. With this edge, I've successfully worked with clients from various sectors, including tech, production, retail, and many small businesses and entrepreneurs. My expertise lies in understanding the unique organizational requirements of my clients and guiding them to align with industry standards by delivering tailored solutions that drive business growth and success.I can help you with:- Ticket Deflection- Customer Retention- Continuous Knowledge Base Updates for Relevant Information- Customer Journey Mapping- Revenue Growth- Building Teams and scalingLet's make every customer experience count, together. Feel free to DM me to start the conversation!
Listed skills include Customer Satisfaction, Customer Service, Administration, Client Relations, and 2 others.
Current workplace
Deepika Arora's current company
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6 roles
Deepika Arora work experience
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Co-Founder
Pawdate
Co-Founder
Pawdate
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Operation Manager - Teehood
Teehood
Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Provided detailed daily departmental reports and updates to senior management. Addressed negative customer feedback immediately. Provided a high level of product and leadership support to representatives and clients. Routinely prepared and evaluated reports to identify problems and areas for improvement. Resolved customer questions, issues and complaints. Developed rapport with the customer base by handling difficult issues with professionalism. Led a team of customer service representatives to increase service center profitability.
Sep 2015 - Oct 2017
Administrative Support
Parana Inc.
Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified time Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times.
Apr 2015 - Apr 2016
Technical Content Developer
Worked as a Technical lead for developing the content for HPSU-2(Hewlett-Packard Software University – Level 2) where I successfully developed and delivered the content. Also, I maintained the client relations with HP.
Nov 2013 - Apr 2014
3 education records
Deepika Arora education
Bachelor Of Technology (B.Tech.), Computer Science And Engineering
Institute Of Information Technology And Management
Polytechnic Diploma, Computer Science
Vaish Technical Institute
Education record
Lord Jesus Public School
FAQ
Frequently asked questions about Deepika Arora
Quick answers generated from the profile data available on this page.
What company does Deepika Arora work for?
Deepika Arora works for RIOT Ecommerce Solutions.
What is Deepika Arora's role at RIOT Ecommerce Solutions?
Deepika Arora is listed as Co-Founder | Operations Head at RIOT Ecommerce Solutions.
Where is Deepika Arora based?
Deepika Arora is based in Gurgaon, Haryana, India while working with RIOT Ecommerce Solutions.
What companies has Deepika Arora worked for?
Deepika Arora has worked for Riot Ecommerce Solutions, Pawdate, Teehood, Parana Inc., and Innovative Technology Solutions.
How can I contact Deepika Arora?
You can use AeroLeads to view verified contact signals for Deepika Arora at RIOT Ecommerce Solutions, including work email, phone, and LinkedIn data when available.
What schools did Deepika Arora attend?
Deepika Arora holds Bachelor Of Technology (B.Tech.), Computer Science And Engineering from Institute Of Information Technology And Management.
What skills is Deepika Arora known for?
Deepika Arora is listed with skills including Customer Satisfaction, Customer Service, Administration, Client Relations, Email, and Technical Support.
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