Deepika Sachdev Email & Phone Number

Salem, New Hampshire, United States

Salem, New Hampshire, United States

Additional responsibilities to manage the entire claims TPA group as well as Claims A/R groups. Established detailed TPA procedures for handling claims timely and accurately. Build strong collaborative relations with Finance, Ops, Account management and IT. Completed Adjusters license requirements for all 50 states. Manage a larger team with various responsibilities. Collaborated with Enterprise IT team to implement Esker for A/P invoicing. Share Claims specific knowledge to the IT project to enhance claims management portal. Collaborated with account management team to generate client specific audit reports monthly. Interacted with clients directly to improve the report to ensure it remains accurate and captures useful metrics.

Salem, New Hampshire, United States

Manage day to day for claims A/R and A/P. Created and implemented simplified process for Domestic and international wires. Process improvements were made specifically to decrease the turnaround time for wire requests to be submitted to Finance team. Collaborated with Ops team to create a process for Claims team to manage nursing invoices, vouchers and suppliers. Trained 4 new hires for the Claims team. Created and implemented standards for creating A/R invoices. Created brand new documentation for new hires to establish standards of practice.

Salem, New Hampshire, United States

1. Managing day-to-day tasks and responsibilities for A/P and A/R with respect to all direct clients2. Responsible for providing detailed training for claims process and procedures3. Assess current process and provide metrics to leadership team to facilitate decision making4. Directly responsible for processing foreign and domestic wire transfers5. Establish new procedures to help measure the team performance6. Provide support to internal auditors with process and procedure overview. Answer queries timely7. Created wires training guidelines with focus on accuracy and built in audit controls to eliminate incorrect payments and prevent fraud8. Initiated contact with IAG partners to help improve partnership goodwill by providing clear and timely communication.

Wallingford Ct