Sean O'Brien Email & Phone Number

Vancouver, Washington, United States

Engineering Manager of the Customer Engagement Platform team- Collaborate with stakeholders and partner teams to plan and prioritize effective features.- Identify and leverage opportunities for efficiency improvements, driving high-value business goals.- Design and iterate on the UI for an internal tool to enhance customer communication.- Apply Agile methodologies to streamline the software development process.- Foster a culture of continuous improvement, boosting team performance and morale.- Uphold strict adherence to quality standards and regulations, promoting a risk-aware culture.- Manage project timelines and budgets effectively, ensuring on-time, within-budget deliverables.- Conduct regular performance reviews, aiding in the career development of team members.

Vancouver, Washington, United States

Product Owner for a cloud-based service and website- Worked with multiple business units, converting requests into clear product requirements.- Handled the product backlog, ranking tasks based on customer and business value.- Led the team in defining project scope and breaking down tasks during sprint planning.- Kept all business units updated on project plans and progress through regular communication.- Adjusted to changing business needs by frequently updating task priorities and strategies.- Oversaw worldwide content changes and additions to enhance website user experience.- Designed and led development of an internal user interface enabling customer communication.- Prioritized customer feedback, using it to refine product usability and value.- Provided strong leadership, creating a positive and cooperative team environment.- Guided the team in making data-driven decisions to steer strategy and innovation.- Worked closely with the development team to ensure a shared understanding of vision, goals, and product backlog items.- Used agile methodologies to deliver top-quality cloud services quickly and efficiently.

Vancouver, Wa

- Research and design user experience solutions for products and service lines based on established design principles and in accordance with design strategy, practices, and guidelines.- Plan, validate, and implement research methods to test and gather user experience data; analyzes, evaluates, describes, and reports results and recommendations to design stakeholders.- Develop and implement user experience design plans, changes, specifications, and reusable design elements for new and existing products.- Collaborate with management, internal, and outsourced design and development partners to coordinate design activities, evaluate concepts and offerings, and recommend and implement changes to products or services to improve user experience.- Lead internal and outsourced design and development partners to develop holistic, high-quality user experience solutions for moderate to complex projects, products, and services.- Represent the user experience design team for all phases of larger and more-complex development and design projects and programs.- Provide guidance and mentoring to less-experienced staff members.

Vancouver, Wa

Web Application Design and Development - hpsmart.com– Redesigned HPConnected.com, a high-traffic global web application, to be responsive and CMS-driven– Created wireframes and UI designs in Sketch– Coded production CSS and delivered designs in HTML– Designed transition animations with Framer– Built proof-of-concept with React and Craft CMS– Worked with Agile Scrum team to quickly deliver MVP– Defined designs for developers and QA in Jira

Portland, Oregon Area

Board Member of the Computer-Human Interaction Forum Of Oregon, a local professional chapter of the ACM SIGCHI

Vacouver, Wa

Web Design, Development, Project Management– Designed and built numerous websites for small businesses,including medical offices and B2B companies– Managed professional contractors to develop brand identity, UIdesigns, original artwork, and text content– Integrated multiple Content Management Systems and trainedclients to add and edit their own content– Designed and built new website for Oregon Virtual Education, astate-run service providing online education. orved.org– Built e-commerce website with 7 languages for multinationaltechnology corporation, DTS. Play-Fi.com– Created an online career section, job search and application formfor global leader in broadcast graphics creation. chyronhego.com– Rebuilt and helped redesign a responsive e-commerce websitefor personal audio technology company. phorus.com

Corvallis, Oregon Area

Web Design and Development– Designed and built standards-compliant HTML & CSS version ofwesternpulp.com.– Redesigned and rebuilt westernpulp.com with ExpressionEnginecontent management system.Product Design– Designed molded fiber products for wine shipping, packaging,nursery, floral and custom markets.– Designed revolutionary clip-on nylon hanger for molded fiberbaskets, patent pending.Design Engineering– Designed production molds for wine shippers, cabinet packaging,hanging baskets, floral containers and custom projects.– Led internal and external resources to speed up tool production,minimize costs and increase quality.Project Management– Implemented Basecamp project management software which Western Pulp used to manage over 100 projects.– Worked with multiple suppliers to procure materials for mold construction.– Directed several external mold shops to produce machined tool components.– Coordinated internal resources to finish and assemble molds.– Worked with vendors to create 3D printed prototypes for iteration, internal review and customer approval. – Software: Basecamp.

Wooster, Oh

PRODUCT DESIGN– Sketched and rendered products for business team review.– Refined concepts through sketching and computer modeling.– Participated in consumer research, including focus groups andin-home visits during 2 years with the Advanced Concepts Group.– Led brainstorm sessions to develop solutions to discover needs.– Worked with engineers to insure integrity of design intent.