• Handling end to end recruitment process for Agent & Non –Agent staff.• Recruiting resources as per the criteria set by respective BU's and service lines.• Co-coordinating with Business Analytics team and Process owners for position validation.• Handling the recruitment for three centre’s at Lucknow location with the help of team• Rolling out internal sourcing and promotion programs.• Cost Control :-Driving Direct Channels ensuring maximum numbers closure through them• Taking care of accounts (Vodafone, Airtel, Airtel-DTH, Idea, Bank of Baroda, HP)• Handling the team size of 7 Executive’s & Sr. Executives.• Planning, organizing and conducting induction program for all new incumbents and across all levels as per corporate guidelines.Managing Employee Relations for the the strength of 2500.Managing employee engagement and exit process.

About EssarEssar is a US$ 39-billion multinational corporation with investments in Steel, Energy, Infrastructure and Services. With operations in more than 25 countries, it employs over 73,000 people.About AegisAegis is a global outsourcing and technology company committed to impacting clients" business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 56 locations across 13 countries with more than 55,000 employees. Aegis services over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 39 billion conglomerate. For more information write to us at info@aegisglobal.com or visit www.aegisglobal.com I look after sourcing & placement for Lucknow location

• To drive the business forward by growing and developing new clients and existing clients through face-to-face client visits and solid relationship building strategies. • Responsible for achieving individual and team targets based on numbers and revenue. • Understanding the client organization with respect to existing business activities, organization structure and culture and future growth plans. • Ensuring regular met ups with key clients for mining new requirements. • Ensuring growth in billing from key Clients.• Taking regular feedbacks from clients and ensure high hit rates with the clients. • Handling end-to-end recruitment process for Permanent and Contract Staffing. • Understanding the manpower requirement, prepare an assignment brief and candidate detail from specific to the position. • Conducting a detailed research on assignments and evaluating the results.