Delee Shields Email & Phone Number

Belmont, Ca, Us

I help companies communicate and collaborate more effectively so they can deliver a better experience to their employees and clients.

Hoboken, New Jersey, Us

My key responsibility as a Named Account Executive at NICE is to understand my customers and what's important to them, to know their current and future initiatives and to develop strong relationships as their trusted adviser. Once I understand their strategic direction, I can align NICE solutions to help them transform from where they are at to where they want to be.

Camarillo, California, Us

As a Regional Sales Executive, I had several varying responsibilities. I worked closely with existing VPI customers, helping them grow their business and expand the value they receive from their existing VPI solutions. This included adding new modules such as VPI BI/Performance, which leveraged powerful yet easy to use dashboards and tickers to gain deeper insight into their contact centers. I navigated through internal VPI resources, acting as the customer's champion if/when issues arose. I was responsible for growing the VPI/NICE footprint by seeking out new logo business through lead generation/follow up as well as deepening VPI's business partner relationships.

Camarillo, California, Us

In this role, I primarily drove new logo Enterprise business by providing a variety of solutions to help customers gain valuable insight into the health of their contact centers. My responsibilities encompassed the full sales cycle: generating interest from new prospects, understanding their key drivers for change, sponsoring discovery calls and demos, delivering proposals, working with various departments to demonstrate the VPI value, driving final negotiations and contract/ legal discussions, and navigating from sale close through solution implementation.

Camarillo, California, Us

As the Channel Sales Director, I managed and built out VPI’s Channel Partner program and infrastructure, establishing and developing relationships with strategic partner executives, and growing VPI sales through the channel. I supported partners throughout their sales cycle by delivering presentations, demos, solution designs, proposals, marketing material and any other assistance needed to help them win business.

Camarillo, California, Us

Sales Engineer, VPI (2007-2010)For my first several years at VPI, I was a Sales Engineer supporting our channel partners. I designed solutions for their customers and promoted the mission-critical aspects of capturing insight from communications and optimizing workforce performance. This lead to further involvement in channel sales and eventually to my position as the Channel Sales Director.

Ca

As a Nortel AE, I managed 40 named accounts that had an existing Nortel presence. Within those accounts, I lead the strategic direction and coordinated a team of specialist to generate interest in Nortel's core and advanced technologies. I was the key driver of business, lead quarterly business reviews (QBR's) for each account, had pipeline review calls 3-4x per week, and established and managed VAR relationships to sell through.

Hanover, Md, Us

My role at TEKsystems was to grow a new territory by reaching out to companies within a defined region, understand their technologies and determine their potential staffing needs. I worked closely with recruiters to find applicable candidates, determine rates and costing models for the customer, set up and follow through with interviews and ultimately place candidates for both temp and long term positions.

Dallas, Tx, Us

As an Integrated Solutions Executive, I worked with global accounts to understand their existing infrastructure, anticipated growth and future technology plans. Based on the information gathered, I acted as their technical liaison, aligning Cisco solutions to meet their desired objectives. I was responsible for presenting the solution design to customers, discussing pricing, and handling any questions they had. I worked with the larger SBC Account team to ensure our strategy and approach were in line.

Basking Ridge, Nj, Us

As a Sales Engineer, I assisted Enterprise Account Managers from a technical perspective: delivering customer-facing presentations, demos, completing all data network and IPT design, drafting Statements of Work (SOW's), and all associated pricing. The primary platforms I positioned were Cisco and Extreme Networks. I obtained my Cisco CCNA and CCNP certifications while at Verizon.

Los Angeles, Ca, Us