Delilah S. Email & Phone Number

Dorset, England, United Kingdom

Bournemouth, England, United Kingdom

Dorset, England, United Kingdom

Dorset, England, United Kingdom

Volunteer Responder

Windsor & Maidenhead

With strong leadership and project management skills I lead the delivery of business support services across Children’s Service for Windsor & Maidenhead, managing a team of staff, with matrix management for the wider business support service (typically around 30 staff).Key Achievements: Implementation of Service Redesign, Culture & Ways of Working. Service Transformation with efficiency savings of £110k. Workforce development, introduction of Apprenticeship Programme. Nominated to… Show more With strong leadership and project management skills I lead the delivery of business support services across Children’s Service for Windsor & Maidenhead, managing a team of staff, with matrix management for the wider business support service (typically around 30 staff).Key Achievements: Implementation of Service Redesign, Culture & Ways of Working. Service Transformation with efficiency savings of £110k. Workforce development, introduction of Apprenticeship Programme. Nominated to Talent Development Scheme, where a limited number of staff per year are identified who have the highest potential to make a significant difference to the organisation. Delivered an innovation project to address staff retention across all operational areas. Show less

High Wycombe

Offering coaching and a wide range of structured therapeutic interventions and semi-structured support for clients, managing a client caseload of 40+ high-risk clients.Managing a team of recovery workers, social care students on placements and volunteers to deliver the recovery service (workshops, social activities, café).Key Achievements: Introduction of Student Key Competencies Map – used by Bucks New University for benchmarking. Successfully set up ‘SMART’ Group – Self-Management &… Show more Offering coaching and a wide range of structured therapeutic interventions and semi-structured support for clients, managing a client caseload of 40+ high-risk clients.Managing a team of recovery workers, social care students on placements and volunteers to deliver the recovery service (workshops, social activities, café).Key Achievements: Introduction of Student Key Competencies Map – used by Bucks New University for benchmarking. Successfully set up ‘SMART’ Group – Self-Management & Recovery Training. Re-launched Recovery Café with attendance improvement of 70%. Show less

Change Management projects, coaching teams in change, mediation and resolving conflict; individuals and team. Executive coaching, change.

London, United Kingdom

A very exciting role where I developed and implemented employment initiatives to support organisational and workforce development, talent retention and supporting effective change management. Promoting and supporting organisational and employee development and employment schemes across local government and within the Borough e.g.Apprenticeship Scheme, National Graduate Development traineeships, talent retention, workforce development. Key Achievements: Introduction of Apprenticeship… Show more A very exciting role where I developed and implemented employment initiatives to support organisational and workforce development, talent retention and supporting effective change management. Promoting and supporting organisational and employee development and employment schemes across local government and within the Borough e.g.Apprenticeship Scheme, National Graduate Development traineeships, talent retention, workforce development. Key Achievements: Introduction of Apprenticeship Programme, 30% increase in National Graduate Development Programme of Management Trainees, 68% increase in work placements Show less

London, United Kingdom

Responsible for adopting a lead role in the service planning process ensuring that objectives and targets monitored were achieved by promoting an integrated, seamless approach to service planning and delivery.Mediation and conflict resolution with individuals and teams across the organisation.Coordinating submission and retention of accreditation awards including ISO 9001, OHSAS 18001 and London Transport Awards.Internal audit program for the integrated Quality Management… Show more Responsible for adopting a lead role in the service planning process ensuring that objectives and targets monitored were achieved by promoting an integrated, seamless approach to service planning and delivery.Mediation and conflict resolution with individuals and teams across the organisation.Coordinating submission and retention of accreditation awards including ISO 9001, OHSAS 18001 and London Transport Awards.Internal audit program for the integrated Quality Management SystemUndertaking change management projects on flexible working, office relocation, paper free and hot-desks.Key Achievements: Introduction of Customer Satisfaction Surveys, Staff Achievement award for Partnership Working on ISO14001, Professional Mediator with excellent success rate. Show less

London, United Kingdom

Management of provision of local HR, administrative services and team management, including supervision, recruitment, induction and mentoring; deployment; work allocation and monitoring, performance appraisal, evaluation; training and development programs. Key Achievement: As part of the Senior Management Team we successfully set up children’s centre from new build to fully functioning. Reporting to governing bodies, as member of Finance Committee, with detailed analysis and evaluation of… Show more Management of provision of local HR, administrative services and team management, including supervision, recruitment, induction and mentoring; deployment; work allocation and monitoring, performance appraisal, evaluation; training and development programs. Key Achievement: As part of the Senior Management Team we successfully set up children’s centre from new build to fully functioning. Reporting to governing bodies, as member of Finance Committee, with detailed analysis and evaluation of financial data and information Show less

Wembley, London.

A charity In Wembley, providing residential care for adults with learning disabilities, with a total number of staff at 107, I managed the HR, Administrative and IT Services for this amazing charity with direct budget responsibility of £55k.Key Achievements: European Foundation of Quality Management (EFQM) Assessment on HR functions across 3 merged organisations, presented to Directorate. Transformed IT across organization with introduction of networked PC’s at Head Office and multiple… Show more A charity In Wembley, providing residential care for adults with learning disabilities, with a total number of staff at 107, I managed the HR, Administrative and IT Services for this amazing charity with direct budget responsibility of £55k.Key Achievements: European Foundation of Quality Management (EFQM) Assessment on HR functions across 3 merged organisations, presented to Directorate. Transformed IT across organization with introduction of networked PC’s at Head Office and multiple sites, significant efficiency savings achieved. Gained considerable experience in managing project tasks and people, in merging with a new organisation and managing change Show less

Golders Green, London.

A registered charity providing powerful life changing personal development training courses for the corporate and private sector.Key Achievements: Gained an improvement of 55% on course attendance, gained experience in managing teams of up to 25 people. Project management of the relocation of the company to new premises.

Key West, Windsor Road, Slough, Berkshire

Software Coordinator & Project Administrator for blue chip software banking development house. As software coordinator I managed banking software upgrades for branches in London, Madrid, New York and SeattleAchievements: Production and implementation of ‘Quality Standards’Experience in project administration and promotion to Software Coordinator

Park Street, Windsor, Berkshire

All aspects of PA support for this prestigious firm of architects and interior designers, clients included Champney’s in Tring.Achievements: Coordinating meetings with high profile clients and gaining extensive experience in office administration and as a personal assistant

Education record

Education record

Education record

Education record

Education record

Education record