Delphine Tabeau Email & Phone Number

Marseille, Fr

Marseille, France

"ThousandEyes provides a 360-degree view of your new hybrid digital ecosystem—across cloud, SaaS and the Internet—by combining Internet and WAN visibility, browser synthetics, end-user monitoring and Internet Insights - it is delivering super power to our clients on their network, gaining on visibility and control. My role with my team is to insure that our clients can use our tool proactively to reduce the MTTR ,improve users experiences, gaining on credibility, performing against their… Show more "ThousandEyes provides a 360-degree view of your new hybrid digital ecosystem—across cloud, SaaS and the Internet—by combining Internet and WAN visibility, browser synthetics, end-user monitoring and Internet Insights - it is delivering super power to our clients on their network, gaining on visibility and control. My role with my team is to insure that our clients can use our tool proactively to reduce the MTTR ,improve users experiences, gaining on credibility, performing against their competitors and within their market ! Their ROI is central for us and their success is ours” Show less

Royaume- Uni

Achievements – 2021 - 100% & 2022- 125 % of my objectives. Converting 8 clients on AppDy CSaaS ( private & public sector ).

United Kingdom

Achievements – 2020- 140 % of the target in 3 quarters . Covering 3 different regions with success, embracing the various culture differences, committing fully with the sales teams & engaging resolutely clients to AppDynamics

Bournemouth

Managing fund client portfolios ,related to their financial margin activities in the clearing world. Bridgewater –HSBC –CANDRIAM – Legal & General – H2O- Morgan Stanley-Autonomy- PICTET Achievements - Recognized by the client Bridgewater as the greatest collaborative work relationship for their OTC product 2017/2018 , transforming their experience and view on the firm. Elevated communication standard and developed rapidly strong networking.

Poole

Team of 16 agents - French and Canadian marketsAchievements - Improved the team results considerably in less than one year gaining the trust of the management and client - CSAT score Dec 2014 75% - progression of 10 % by March 2015 and over achieving in July 2015 with a CSAT score of 91% ( Target across the regions 87.5%) - Rewarded by client as the best market progression and transformation for 2015 ! How ? - Changing the team spirit, putting in place a new "approach" with new… Show more Team of 16 agents - French and Canadian marketsAchievements - Improved the team results considerably in less than one year gaining the trust of the management and client - CSAT score Dec 2014 75% - progression of 10 % by March 2015 and over achieving in July 2015 with a CSAT score of 91% ( Target across the regions 87.5%) - Rewarded by client as the best market progression and transformation for 2015 ! How ? - Changing the team spirit, putting in place a new "approach" with new strategies and participating actively to the recruitment, focusing on the FR market needs.Bonus gained - Developed considerably my management skills; being in charge of a big team (14 agents & 2 assistants ) with daily targets and demanding client, reflecting the prestige of the brand. Show less

Bournemouth, Royaume-Uni

Team of 8 international agents - French, Swedish, Finnish and Dutch Achievements- Drove the team to achieve monthly targets and my personal ones at the same time, qualifying and carrying new business opportunities in our own territories by languages. Bonus gained- Learned to work under pressure with difficult personal and collective objectives. Understood the different issues met by the agents and their specific region markets ( cultural & economics ).

Bournemouth, Royaume-Uni

Identifying new business opportunities for some of the largest IT companies in France. Creating and building relationship with decision maker in order to fully qualify their interests or/and needs.Achievements - I did deliver in all campaigns I have been covered : 15x activities through different technologies: IP Telephony, Cloud, Virtualization, Network, Storage, Security, Computing System and more. I have reached out the expectations and on some of them over achieving the targets… Show more Identifying new business opportunities for some of the largest IT companies in France. Creating and building relationship with decision maker in order to fully qualify their interests or/and needs.Achievements - I did deliver in all campaigns I have been covered : 15x activities through different technologies: IP Telephony, Cloud, Virtualization, Network, Storage, Security, Computing System and more. I have reached out the expectations and on some of them over achieving the targets (cloud solutions) >Bonus gained - a real knowledge on the IT infrastructure and a passion for the B2B ! "Hall of Fame Award as ‘Best Employee of the Month’ against Astute’s 250 employees" Show less