Denise Tucker Email & Phone Number

Eugene, Oregon, United States

Chinook, Washington, United States

Non-profit grant writing and collaboration for this non-profit, with the mission to promote the Historic Chinook School in its role as an ongoing and unique venue for cultural enrichment, to benefit the broader community for future generations in a sustainable manner. Highlights include:- Collaborated with the Board President of FOCS to apply for and successfully secure the WFEA Working Washington Round Five Grant in December 2022. - Currently, working on second application for the Community Accelerator grant.

Eugene, Oregon, United States

ADMINISTRATIVE ASSISTANT to ASSISTANT DEAN OF DEVELOPMENT (Alumni Relations) | STUDENT AFFAIRS COORDINATOR, University of Oregon Law School, External Relations - Provided general office support, including processing mail, drafting and processing correspondence and other documentation. Created and maintained Excel spreadsheets. Prepared reports of gifts, and subsequent thank you/appreciation correspondence. Highlights included: Collaborated with the Event Coordinator, providing event check-in support, creating badges and invitations, catering coordination, and facility management for all events. Served in a Hybrid capacity as Student Affairs Coordinator (mornings) and Administrative Assistant in Admissions (afternoon). Responsibilities as Student Affairs Coordinator included providing administrative support for the academic and administrative operations and services of the Department. Assisted with various academic projects such as course scheduling, faculty hires, and MFA admissions. Planned and organized events from start to finish. Tracked and processed expenses, reimbursements and payments. Originally brought on thru Office Team and then hired permanently.

Springfield, Oregon, United States

Processed orders from Sales Representatives and customers in a timely and accurate manner. Input data and coordinated facility choice, lead time and possible stock requests with manufacturing and customer. Updated Excel reports and tracking progress for customers. Notified CSR’s of issues within an order, such as missing shipments or product shortages. Demonstrated strong organizational skills, along with effective written and verbal communication. Routinely completed projects at the direction and guidance of seasoned team members.

Eugene, Oregon, United States

Supported the CEO and served as the primary point of contact for internal and external constituencies on all matters, including calendar/travel management and expense reports. Composed and prepared necessary correspondence. Other administrative tasks and responsibilities as needed. Highlights included:  Prepared and provided the CEO with financial data reporting, summaries and/or supporting documents (i.e. Word/Excel). Researched, prioritized and followed up on issues and concerns addressed to the CEO, and assisted in the appropriate course of action, referral, or response.  Coordinated necessary follow ups with the CEO's contacts to maintain ongoing relationships.

Seattle, Washington, United States

Responsible for attendance management of the Network Operations Call Center, which included 150 employees over a five-state region (CO/ID/MT/OR/WA). Managed the administration of daily shift change/change in tour requests. Administration of entitlement/vacation planning and scheduling. Administration of databases in support of scheduling, reporting and payroll. Wrote SOP training documents. Responsible for workforce planning within the centers. Served as primary point of contact for all workforce and attendance management issues, conflict resolution, and troubleshooting technology and communication breakdowns. Highlights include: Developed and administered attendance programs using Total View Scheduling System.  Improved attendance within the centers, including daily administration of time/attendance, and supervision of timely LOA tracking (i.e. illness/disability/FMLA/tardiness). Fostered strong working partnerships between Human Resources and Labor Union (CWA). Managed special projects within the call center, including preparing annual PTO calendar.

Helena, Mt & Mercer Island, Wa

Client relations specialist responsible for strengthening the branch team-client relationship with significant autonomy, flexibility, and creativity. In support of designated Financial Advisor, fully and expertly managed daily office operations, including overseeing appointments, schedules, and processing all transactions - with diligent follow through. Expedite action on/and field client inquiries, bringing all issues to quick resolution, by identifying needs and tapping into Edward Jones headquarter resources. Highlights include: Supporting large client base and a key team member in the production and acquisition of $MM across the assigned territory. Strategically developed and act on effective marketing communications programs, based on headquarter direction and in alignment with the branches established processes and compliance. Updated prospect and client data records, executed direct mail programs, assisted with planning seminars, and made follow-up phone calls to set or confirm appointments.  Assisted the Financial Advisors & Investment Representatives to deepen existing client relationships by preparing reports for scheduled appointments and scheduling systematic contact activities. Accurately processed customer deposits and securities, entered customer trade transactions accurately and quickly, at the written direction of the Investment Representative.

Bachelor Of Arts - Ba, Creative Writing, 3.97

Associate Of Arts - Aa, English Language And Literature/Letters

4.0