- Operating as a Cabin Manager on the Boeing 737, supervising a team of Flight Attendants- Responsible to the Pilot In Command for the conduct, coordination and performance ofcabin duties and operations- Conducting pre-flight briefings, ensuring crew are fit to fly and safety and security standardsare met- Ensuring all aircraft cabin equipment is serviceable and any defects are reported- Liaising with flight crew and communicating special requirements in flight- Thorough knowledge of all company operating manuals and looking after the safety ofpassengers during all phases of flight- Leading by example and ensuring all passengers receive exceptional service

-Operating as a long-haul crew member on the Boeing 777-200 & 777-300 aircraft-Maintaining up to date knowledge of safety, emergency and medical procedures-Carrying out essential pre-flight equipment, security and safety checks -Providing assistance and personalised briefings to passengers with special needs and unaccompanied minors-Delivering exceptional customer service and ensuring the comfort, welfare and safety of all customers-Operating the galley, organising catering and replenishing food and beverage carts to ensure service is seamless and efficient

-Operating as a crew member on the Airbus A320, domestic and short haul international -Maintaining up to date knowledge of safety, emergency and medical procedures-Delivering exceptional customer service and ensuring the comfort, welfare and safety of all customers-Ensuring effective communication between cabin crew and pilots -Inflight food and beverage service and upselling on-board products to willing customers -Carrying out pre-flight equipment checks and thorough security checks of the cabin -Delivering briefings to customers requiring assistance or seated in emergency exit rows -Identifying and taking action on safety and security matters as well as ensuing correct reporting procedures were followed-Working quickly and efficiently during boarding, disembarkation and turnarounds to achieve on time performance

-Working in a small team as part of a practical environmental action program to support local conservation projects-Preparing soil and planting native grasses in a controlled area to be used in research-Maintaining native vegetation through weeding and restorative planting -Assisting the local government with the construction of a walking trail

-Responsible for managing store operations during my shifts-Leading a team of kitchen hands and delivery drivers and ensuring a high standard of service -Maintaining a safe a clean workplace by complying with strict health and safety standards -Cash management and accountability -Inventory management and stock ordering -Utilising conflict resolution skills and being ultimately responsible for resolving customer grievances -Coordinating and dispatching delivery orders to ensure efficient service -Motivating and coaching team members and assisting in the training of new employees