Denise Walker Email & Phone Number

Valparaiso, In, Us

Lead strategic technical innovation and integration at New Horizons. Lead implementation of learning systems that are used in classroom, online, and blended modalities. Direct dev teams in the integration of Salesforce, SABA, Netsuite, Zoom and other technologies.

Tampa/St. Petersburg, Florida Area

Oak Brook, Illinois

Implementation from Sumtotal LMS to Saba LMS most recently. Manage system that has global access, multiple language packages and over 67,000 users.

Responsibilities:• Oversee day-to-day operations of Virtual Learning Environments and Learning Systems• Identify new and improved ways to deliver training o Video Roleplay o Mobi Roleplay o Simulations o Gamification o Avatar University• Evaluate and select best learning platforms for training execution• Developed and conducted Salesforce.com Training• Manage implementation of the Remote Broadcast Training Lab. • Manage learning management team (Adminstrators, Engineer and Instructional Designers. • Facilitator – Leadership and Management Training programs • Develop and implement Elearning Strategy• Develop processes and procedures for course development utilizing full training life cycle• Facilitate John Maxwell and Blanchard Coaching Leadership and Management Training • Design online courses for facilitated, mobile and online usage• Conduct Brainstorming sessions with Subject Matter Experts to identify needs and prepare proper documentation (project plans, work flow charts, use case diagrams, and needs analysis)• Conduct Risk Assessments on projects and prepare business cases where current and future system enhancements are needed. • Manage Learning Management System Cornerstone On Demand• Managed Cornerstone On Demand implementation • Develop and Implement Just in Time Learning strategy• Measure training impact based upon training analytics and sales data• Manage external learning vendor relationships• Conduct technology pilots on new and innovative ways to train field sales team• Assess and maintain website integration and fusion of current intranet site and LMS courses using web services, Java and XML. • Create training based upon assessments and learner differences to increase impact and awareness• Setting up Remote Broadcast Training Lab.

Valparaiso, Indiana

Accomplishments:• Created a successful new brand for the Valparaiso Family YMCA • Created a successful Capital Campaign o Increased media presence o Increased annual giving for Capital project o Increased public awareness• Project Manager for website redesign• Managed IT infrastructure, databases, and software• Managed Marketing department staff, special events volunteers and offsite vendors• Created Social Media Campaigns • Worked with Media company on commercial development to follow the progress of new building• Developed new and implemented onboarding training program for new staff• Developed and facilitated customer satisfaction, customer awareness and volunteer training program