Dennis Baird Email and Phone Number

Greeting and assisting customers with new vehicle purchase selection. Providing detailed product information to customers based on their purchase focal points. Demonstrating vehicle features to customers and providing test drives. Following up with customers to build and maintain strong customer base. Providing ongoing support to customers.

Training employees on the use of Frontline Performance sales process. Coaching employees for continuous improvement. Assisting management with development and deployment of electronic sales media platform. Cashing out employees at end of shift. Logging and distribution of cash banks to team members. Maintaining break schedules of 20+ employees. Resolving customer service issues. Performing opening and closing procedures for Pass Sales. Reviewing daily sales performance versus plan and determining reasons for variance and sugguestion for resolution. Member of Team Spirit for planning and executing employee recognition programs and events.