Dennis C. Email & Phone Number

San Leandro, Ca, Us

Guiding clients in the selection of flooring options from our diverse family of brands, catering to both bulk customers and large corporations. I manage daily sales calls, fostering relationships with key stakeholders such as Facilities Managers, Architects & Designers, General Contractors, and Property Managers. My responsibilities span lead generation, collaborative product selection with clients and suppliers, and delivering educational presentations to architects, designers, and end users, emphasizing the benefits of ProSpectra's offerings. Proficient in quoting and contracting, I ensure accurate material and labor pricing, collaborating with leadership to align contracts with estimates. Additionally, my expertise extends to project coordination, quality assurance through site visits, and collaboration with the project team on various aspects of timely and successful installations.

Adept at coordinating project activities, addressing customer inquiries, and resolving technical complications. Skilled in handling contracts, purchase orders, and change orders valued at $50,000 and above. Known for maintaining effective communication with distributors and vendors to ensure timely delivery. Adaptability is a strong suit, allowing for seamless adjustment to changing project timelines. Committed to meticulous documentation to ensure project success.

Results-driven Customer Service Specialist with a demonstrated ability to handle high-volume inbound calls, averaging 40 calls per day. Proficient in addressing product issues, customer inquiries, and coordinating unit relocations and installations valued at $30,000 - $50,000, ensuring seamless and secure delivery. Skilled in generating and managing service cases through Salesforce, collaborating with Netsuite for streamlined operations. Known for nurturing strong customer relationships and delivering exceptional customer service. Adept at providing personalized support and ensuring customer satisfaction at all times.

Fremont, California, United States

Dedicated Customer Service professional experienced in handling customer inquiries, insurance claims, and billing for both patients and the facility. Skilled in maintaining efficient communication with healthcare professionals and insurance companies to ensure smooth operations. Proficient in balancing daily averages of $40,000 in payments, resolving payment complications, and managing cash handling and audit preparations. Known for demonstrating strong multitasking skills and problem-solving abilities in high-stress environments. Committed to providing exceptional service and finding effective solutions to meet customer needs.

Oakland, California, United States

Experienced Dietary Aide providing prompt and accurate meal service to 250 patients daily, consistently meeting performance benchmarks. Recognized as a mentor, training and assisting new employees to ensure adherence to healthcare guidelines and high-quality service delivery. Facilitate effective communication between departments, patients, and customers to address patient safety and health concerns proactively. Committed to upholding the highest standards of patient care and satisfaction.

Alameda County, California, United States

Taught students of all age groups on the four competitive swim strokes. Promoted safety and awareness in thefacility as well as increasing the quality of our service.

Certificate, Project Management

Certificate, Data Analyst

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies